Company Overview
We’re Chatterson – Canada’s leading real estate marketing agency. With over 15 years of award-winning experience helping the industry’s leading builders, developers and visionaries, we’re known for turning places into destinations and neighbourhoods into thriving communities. Our expertise in pre-marketing and go-to-market strategies for home builders and master-planning communities has served to create some of Canada’s greatest communities.
About the job
Junior-Intermediate Level
WHO WE ARE
We’re Chatterson – Canada’s leading real estate marketing agency. With over 15 years of award-winning experience supporting the industry’s leading builders, developers and visionaries, we’re known for transforming places into destinations and neighbourhoods into thriving communities.
THE OPPORTUNITY
You’re a motivated self-starter with strong organizational skills and even stronger relationship-building ones. A master at reading between the lines, you pride yourself on being a problem solver, spotting potential fires and putting them out before the smoke rises. You’re good with words, have a keen eye for sleek design and a passion for real estate. If a client roster of home builders, developers and industry thought leaders make your pupils dilate, we want to hear from you.
As an account manager, you will be responsible for day-to-day account management and ensuring that projects are flawlessly managed, tracked internally and successfully launched. Detail-oriented, deadline-driven and a team player, the account manager will work closely with the account and creative teams to ensure all projects are executed on time and within budget. The account manager will maintain a client-centric mindset while delivering top-notch customer service across all accounts, fostering iron-clad relationships and long-term client retention.
PRIMARY RESPONSIBILITIES
- Get immersed in exciting, fast-paced, projects currently on the go with our client portfolio
- Service clients by intaking their needs, understanding the ask and managing expectations
- Review projects on an ongoing basis, ensuring deliverables are in line with the approved project scope and guarding against scope creep
- Understand project needs to help identify internal and external resources required to deliver on a project’s objectives
- Lead project kick-offs, brainstorming sessions and client meetings, ensuring smooth project workflow with team members
- Organize and track projects using our project management systems and adhering to internal processes
- Provide strategic critiques and quality assurance on all design work to ensure high standards are met error-free and aligned with client feedback
- Write project briefs with clarity on objectives and deliverables. Ensure the deliverables presented align with the approved briefs
SKILLS + EXPERIENCE
- 4-year degree preferred (2-year diploma will also be considered)
- Minimum 2 years experience working as an account manager or similar role
- Professional manner and high level of comfort when interacting with all levels within the organization and clients
- Deadline-driven with experience prioritizing multiple projects
- Highly motivated, enthusiastic and ambitious individual
- Excellent verbal and written communication skills
- A proactive approach to your responsibilities, clients and team members
- Experience using scheduling, time management and budgeting software is an asset
- Familiarity and comfort working within an Apple environment
- Real estate knowledge/experience is highly desirable
PERKS
- Comprehensive benefits package after 3 months
- Hybrid role—work from home Fridays
- Flexible work environment
- Use of Aspen Building amenities (gym, dog patio, basket ball court, etc.)
- Time off between Christmas and New Years
- Dog-friendly office