Company Overview
Welcome to LHH! We’re a global leader in HR solutions that future-proofs organizations and careers worldwide. Our Advisory, Career Transition & Mobility, Leadership Development, and Recruitment Solutions enable transformation, and our job is never done because there’s always another tomorrow to prepare for. We make a difference to everyone we work with, and we do it with local expertise, backed by a global infrastructure and industry-leading technology. Our over 8,000 colleagues and coaches span 66 countries worldwide, working with more than 15,000 organizations, a majority of Fortune Global 500, and nearly 500,000 candidates each year. Together we address needs across the entire talent journey, helping organizations build their capabilities and individuals build brighter futures.
About the job
LHH is seeking a highly organized and detail-oriented Account Manager to join our warehousing client’s team. The Account Manager will be responsible for managing key client relationships and requires excellent communication skills, the ability to multitask, and a strong understanding of sales and project management practices.
Key Responsibilities:
- Build and maintain strong, long-lasting relationships with key clients by understanding their needs, providing exceptional service, and acting as the primary point of contact.
- Conduct thorough assessments to understand client requirements and challenges, and develop tailored solutions to meet their specific needs.
- Effectively communicate the value and benefits of our products and services to clients, using persuasive techniques to drive interest and sales.
- Lead contract negotiations with clients, ensuring mutually beneficial agreements that align with company policies and objectives.
- Coordinate and manage all aspects of client projects, from planning and execution to monitoring and completion, ensuring projects are delivered on time and within budget.
- Continuously monitor client satisfaction levels, address any issues or concerns promptly, and implement strategies to enhance the overall client experience.
- Work closely with various internal departments, external vendors, and clients to ensure seamless communication and collaboration, facilitating the successful delivery of projects.
- Strive to meet or exceed client expectations and sales targets by delivering high-quality solutions and maintaining a strong focus on client satisfaction and business growth.
Qualifications:
- Bachelor’s degree preferred
- Experience in sales, account management, or customer relations
- Must have knowledge of warehouse solutions, modular buildings, conveyor systems, racking, and material handling equipment
- Ability to multitask, prioritize, and meet deadlines
- Proficiency in Microsoft Office, Google Suite, and CRM software
- Engineering and design experience is a plus
- Must be able to travel locally in Nashville area to client sites
Benefits:
- Competitive salary and performance-based incentives.
- Professional Development
How to Apply:
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