Role Overview:
The Account Manager plays a key role in building and maintaining strong relationships with healthcare facility customers. You’ll act as a trusted partner, supporting facilities in solving issues, monitoring business metrics, and ensuring seamless workflows. This is a high-impact, customer-facing role suited for proactive problem solvers who thrive in a fast-paced, growth-driven environment.
Responsibilities:
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Manage a portfolio of facility accounts, resolving issues and assisting with invoices.
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Build trust with providers and executives by demonstrating business insight and workflow knowledge.
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Clearly communicate the value of Clipboard’s solutions to clinical and non-clinical stakeholders.
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Collect and share customer feedback with product teams to improve offerings.
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Collaborate across teams to execute customer trials and initiatives.
Qualifications:
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Bachelor’s degree required.
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Strong communication skills (verbal and written).
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Willingness to travel 30–60% of the time locally.
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Relationship management experience preferred.
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Self-driven, adaptable, and comfortable with ambiguity.
What Makes You Successful at Clipboard:
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Extreme Ownership – taking full accountability and getting things done.
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Extreme Curiosity – digging deep into problems until the root cause is clear.
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Scrappiness – finding creative solutions and pushing past roadblocks.
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Fast-Paced Execution – thriving in a rapidly evolving startup environment.
About Clipboard:
Clipboard is a fast-growing Series C marketplace connecting healthcare professionals with facilities through its app-based platform. A YC Top Company with a global remote team of 600+, Clipboard has been profitable since 2022 and fills millions of shifts annually. Its mission is to empower healthcare professionals with financial opportunity and career growth while helping facilities access on-demand talent.