Company Overview
Greenbox Capital is a direct funder in the merchant cash advance industry providing small businesses access to much needed working capital through merchant cash advances, invoice factoring and short-term small business loans. As a technology-driven alternative lender, Greenbox Capital’s enterprise solution, The Box, stands head and shoulders above other Fintech products. The Box increases deal security to brokers vastly improving the speed of funding and quality of underwriting for scaling and overhauls traditional means of obtaining capital with a seamless experience for the customer. Our core values are Commitment, Communication, Teamwork, Service and Integrity. Our team is made up of dedicated, hard-working, honest individuals working together toward the company goal of being the safest place to fund small businesses! We make an impact on small businesses in the US, Puerto Rico, and Canada, every day.
About the job
Description:
Greenbox Capital is looking for a talented Relationship Account Manager to be responsible for building and maintaining, based on certain funnel metrics, a book of ISO channel partners. This role is focused on building rapport, selling the company’s offering and educating on process and product knowledge. The Account Manager must be a team player, highly motivated, and driven to excel in an energetic and growing company. A “can-do” attitude with very strong linguistic skills is required to be successful in the role.
Greenbox Capital is dedicated to ensuring that small and mid-sized businesses thrive by providing financial resources when they need them most. The members of our team are vital partners to our clients and demonstrate integrity and an unparalleled commitment to service and teamwork every day. If you are interested in joining a dynamic work environment with a start-up culture where you will be recognized for your contributions, we would love to talk to you.
Competencies:
- Can demonstrate effective conflict resolution with reactive emotional types of personalities.
- Analytical and good with data.
- Grit/grind
- Highly ambitious and takes rejection in a positive way
- Highly organized and disciplined
- Faced pace and strategic thinker.
- High adaptability to changes in a rapidly changing and growing business.
- Self-starting and entrepreneurial.
Responsibilities:
- Responsible for building a book of ISO partners by canvassing the industry and calling on partners to get them to sign up with Greenbox Capital.
- Maintaining certain ratios in the Account Manager’s portfolio of ISO Partners.
- Analyze the funnel metrics to make key phone calls to impact results.
- Making required touch points with partners and logging various types of feedback data.
- Staying up
- to date with all changes on products and processes in the company to effectively educate and sell partners.
- Staying up to date with competitors and provide feedback to leadership
- Mentor newer tenured Account Manager
Qualifications:
- At least 15 years of experience in consumer service sales or SMB lending industry
- Has worked at least 5 years in a fast-paced environment where speed is required for success.
- Conflict resolution skills
- Problem-solving mindset, quick witted.
- Bilingual in English and French is required
- Familiarity with Canadian markets or business environments.
Preferred:
- MCA experience
How to Apply:#