About SmithRx
SmithRx is a rapidly growing, venture-backed Health-Tech company transforming the Pharmacy Benefit Management (PBM) industry. Since 2016, we’ve onboarded hundreds of thousands of members, leveraging cutting-edge technology, innovative cost-saving tools, and best-in-class customer service.
Our mission-driven, collaborative culture empowers employees to challenge the status quo and make meaningful change in the U.S. healthcare system. Our values guide us:
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Integrity: Ethical leadership and dependable action.
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Courage: Embrace challenges with grit and resilience.
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Together: Success reflects strong partnerships and teamwork.
Job Summary
The Accounts Receivable Specialist will manage day-to-day cash receipts, process invoices in Sage Intacct and other systems, and handle customer communications regarding billing and collections. The role requires proactive problem-solving, attention to detail, and strong organizational skills.
Key Responsibilities
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Analyze cash application and collection procedures; recommend improvements.
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Prepare reports and cash collection trend analysis to optimize cash flow.
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Develop and maintain relationships with internal and external customers.
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Respond to billing and invoicing inquiries with detailed analysis.
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Review daily banking transactions and apply payments accurately.
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Prepare aging reports and reconcile sub-ledger to G/L.
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Update and maintain customer records in the ERP system.
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Monitor and follow up on delinquent accounts proactively.
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Participate in audits, process documentation, and process improvement initiatives.
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Manage suspension or cancellation of accounts when necessary.
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Perform ad hoc tasks as assigned by the manager.
Qualifications & Skills
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2–4 years of AR and collections experience, preferably in a high-volume billing environment.
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Associate’s degree or equivalent professional experience in Accounting, Business Administration, or relevant field.
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Self-motivated with strong process improvement mindset.
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Excellent communication and customer service skills.
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Solid understanding of accounts receivable and basic accounting policies.
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Highly organized with attention to detail and strong problem-solving skills.
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Ability to collaborate in an open, cross-functional team environment.
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Proficiency in MS Office Suite; experience with Intacct or other ERPs is a plus.
Benefits
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Competitive wellness benefits: Medical, Pharmacy, Dental, Vision, Life & AD&D Insurance
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Flexible Spending Benefits
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401(k) Retirement Savings Program
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Short-term and long-term disability
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Discretionary Paid Time Off + 12 Paid Holidays
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Commuter Benefits
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Paid Parental Leave
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Employee Assistance Program (EAP)
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Professional development and training opportunities
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Well-stocked kitchen in office locations