Job Title: Administration Assistant / Receptionist
Location: New Mill, Saltaire (Hub Base) and various Community & Mental Health Reception Sites
Trust: Bradford District Care NHS Foundation Trust
Contract Type: Permanent
Hours: Full-time / Part-time (flexibility required)
Closing Date: 15 June 2025
Shortlisting Date: 16 June 2025
Interview Date: Week commencing 23 June 2025
Right to Work: UK-based applicants only (No sponsorship for non-clinical roles)
About the Role
Are you an experienced administrator looking for a new challenge within a fast-paced, multi-disciplined team? If so, the Children’s Admin Hub at Bradford District Care NHS Foundation Trust could be the ideal next step in your career.
We are recruiting Administration Assistants / Receptionists to provide critical support across our administration hub and community reception sites. These roles involve front-line interaction with patients and families, supporting healthcare professionals, and maintaining efficient service delivery.
Key Responsibilities
-
Act as the first point of contact for patients, service users, carers, and clinicians.
-
Provide reception support across community health centres and mental health reception sites.
-
Deliver accurate administrative support, including appointment scheduling, data entry, and responding to queries.
-
Work closely with multidisciplinary clinical teams to ensure timely communication and patient care coordination.
-
Maintain a welcoming, professional front-desk environment, managing both telephone and in-person enquiries.
-
Travel to various Trust sites as needed to ensure adequate reception coverage.
Locations May Include
-
Hub Base: New Mill, Saltaire
-
Community Sites: Keighley, Canalside, Shipley, Hillside Bridge, Undercliffe
-
Mental Health Sites: Hillbrook, Fieldhead
Who We’re Looking For
Essential Skills & Experience:
-
Previous administrative or receptionist experience (especially within healthcare or customer-facing settings)
-
Excellent communication skills and professional telephone manner
-
Proficient in Microsoft Office and general IT systems
-
Ability to manage multiple tasks in a high-demand environment
-
Willingness to travel between sites as required
Desirable:
-
Experience supporting clinical teams
-
Familiarity with NHS systems and procedures
Training & Development
-
Comprehensive induction and ongoing support
-
Internal and external learning opportunities
-
Opportunities to develop within admin, clinical, or leadership pathways
Trust Values
Everything we do is guided by our core values:
-
We Care – We act with respect and empathy
-
We Listen – We respond to people’s individual needs
-
We Deliver – We commit to excellent service and partnership
Benefits
-
Enhanced mileage rates for high travel roles
-
Health and wellbeing support packages
-
Flexible working arrangements
-
Staff networks and social value initiatives
-
Access to NHS pension scheme and discounts
-
Support for Armed Forces veterans and families
Please note: Flexibility to work across sites and cover varying shifts is required to meet service needs.
Right to Work
This role is not eligible for sponsorship. Applicants must already have the legal right to work and reside in the UK throughout the duration of their employment. Confirmation of this will be required before appointment and monitored throughout employment.
APPLY