Administrator

About NHS Professionals

NHS Professionals is the largest provider of flexible workforce solutions to the NHS in England. We connect skilled administrative and clinical staff to rewarding job opportunities within our NHS Trust partners. Join us to make a meaningful impact while enjoying career flexibility.

 About the Role

We are looking for a highly organised, dependable Administrator to join our team at Edgware Community Hospital. In this pivotal role, you will provide professional administrative, clerical, and reception support to a multidisciplinary healthcare team. You’ll be responsible for maintaining efficient office operations and ensuring smooth communication between patients, carers, and staff.

This role requires confidentiality, excellent communication, and a proactive approach to problem-solving. Experience using NHS systems (such as RiO) and handling sensitive information is highly desirable.

 Key Responsibilities

• Manage day-to-day administrative tasks including scheduling, letter drafting, and typing reports/assessments

• Handle verbal and written referrals from patients, carers, GPs, and staff with sensitivity

• Manage incoming post, emails, and faxes; ensure accurate and timely information distribution

• Maintain patient records using NHS Trust systems (e.g., RiO)

• Photocopy, collate, and manage general correspondence

• Support departmental meetings and contribute to team goals

• Uphold data confidentiality under the Data Protection Act

• Professionally address enquiries and complaints from patients or the public

• Manage personal workload to meet tight deadlines and objectives

• Participate in appraisals, supervision, and relevant training

 Requirements

• Essential:

  • Minimum 2 years’ experience in administration

  • Proven minute-taking experience (2 years minimum)

  • Strong IT and communication skills

  • Ability to multitask and prioritise under pressure

• Desirable:

  • Familiarity with NHS systems such as RiO

  • Experience in a healthcare or clinical environment

 Benefits

• Company pension scheme

• On-site parking

• Professional development opportunities

• Be part of a trusted and supportive NHS network

 Reference ID: 82236

Expected Start: As soon as possible
Work Location: On-site (Edgware Community Hospital)