About Functional Medicine Wimbledon
Functional Medicine Wimbledon (FMW) is a small, welcoming team offering patient-centred functional, nutritional, and lifestyle medical services. You’ll work closely with our Practice Manager, alongside clinicians Dr Daniela Mo, Lynda Mallinson (Dietitian), and Emma Little (Dietitian).
Role Overview
We are looking for a reliable and organised administrator to support the clinic’s day-to-day operations. You’ll be one of the first points of contact for patients and will play a crucial role in delivering smooth, professional support to the entire team.
Key Responsibilities
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Ensure smooth daily operations of the clinic
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Handle telephone calls with professionalism and empathy
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Maintain accurate patient records and filing systems
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Manage inboxes, portal messages, bookings, and cancellations
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Guide patients in using the online patient portal
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Provide general information and support to patients
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Order tests as needed
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Support diary and schedule management
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Assist with general office administration and ad hoc tasks
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Offer flexible support within a small, friendly team
Skills & Requirements
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Excellent communication and interpersonal skills
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Previous admin experience (desirable but not required)
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Strong organisation and time management skills
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Proficient in Microsoft Office and Zoom
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Ability to work independently and collaboratively
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Patience, discretion, and a high standard of confidentiality
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Willingness to learn — full training and induction provided
Why Work With Us?
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Friendly and supportive work environment
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Flexible working hours and hybrid work options
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Opportunities for increased hours in future
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Meaningful work in a health-focused setting
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Valued team culture where your contributions matte
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