Job Description
Administrator – Join Our Growing Customer Services Team
Location: Reigate (Hybrid – 50% office-based)
Salary: Competitive + Bonus & Benefits
Contract: Full-time, Permanent
Employer: Just Group
Kickstart Your Career as an Administrator in Financial Services
We’re expanding and looking for a dedicated Administrator to join our Customer Services team. In this role, you’ll provide exceptional support to customers, partners, and external stakeholders while ensuring smooth administrative operations. If you have strong attention to detail, excellent communication skills, and a passion for customer service, this is a fantastic opportunity to grow your career in a dynamic, supportive environment.
Key Responsibilities as an Administrator
Your Role in Our Team
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Efficient Administration: Process tasks accurately, following company policies and procedures.
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Customer Interaction: Handle inbound and outbound calls, emails, and postal queries.
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Problem Solving: Take ownership of customer concerns and provide timely resolutions.
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Task Management: Organize your workload effectively to meet personal and team goals.
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Additional Duties: Assist with administrative tasks, such as document returns.
Who We’re Looking For
The Ideal Administrator Candidate
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Customer Service or Admin Experience – Previous experience in a similar role is a plus.
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Education – GCSEs (or equivalent) in English & Maths (Grade C or above).
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Tech-Savvy – Proficiency in Microsoft Office (Word, Excel, Outlook).
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Strong Communication – Excellent verbal and written skills.
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Organized & Detail-Oriented – Ability to plan effectively and maintain accuracy.
Why Join Just Group?
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Competitive Salary & Bonus – Performance-based rewards.
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Comprehensive Benefits Package – Pension, Life Assurance, Private Medical, Income Protection.
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Work-Life Balance – Hybrid working policy with IT support for home setup.
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Career Growth – Internal progression opportunities.
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Wellbeing Support – Free access to Headspace, Employee Assistance Helpline & Mental Health First Aiders.
Apply now to become an Administrator and grow your career in financial services!