Job Description

Suffolk County Council is hiring an Administrator to join our SEND (Special Educational Needs and Disabilities) team based in Riverside, Lowestoft. This hybrid position offers flexible working, 30 hours per week, and a salary of £24,404 (pro rata). As an Administrator, you’ll help deliver vital statutory services that support children and young people with SEND. If you’re motivated, organised, and passionate about making a difference, we want to hear from you.

Join Our SEND Team as an Administrator

We’re committed to improving the lives of children and young people with SEND across Suffolk. As an Administrator, you’ll play a vital role in supporting our team by ensuring that essential processes are followed and statutory obligations are met. Your collaboration will help shape a more inclusive future for families across the region.

Your Role and Responsibilities

As a key team member, your daily responsibilities will include:

Providing high-level support to the SEND Business Support Manager (BSM) and wider colleagues
Managing multiple priorities and maintaining ongoing communication with the BSM and other team members
Handling short-notice tasks and reworking priorities as required
Maintaining accurate office records and digital systems
Gaining an understanding of colleagues’ roles to offer cover when needed

Skills Needed for the Administrator Position

To succeed as an Administrator, you’ll need:

A flexible approach to responsibilities and openness to a changing role
The resilience to meet challenges with enthusiasm and adaptability
A strong willingness to learn and grow even without complete technical experience

If you’re eager to make a difference and have a growth mindset, we encourage you to apply—even if you don’t meet every requirement.

Work With a Purpose – Administrator in SEND Services

Our Administrator roles are central to ensuring efficient communication, timely correspondence, and record-keeping that supports the development of Education, Health and Care Plans (EHCPs). You’ll be part of a diverse team that works with families, schools, and professional partners to help children reach their full potential.

Team Environment and Support

The Business Support team ensures statutory compliance and helps maintain strong communication with families and providers. By joining us, you’ll be part of a motivated and collaborative team committed to achieving positive outcomes for Suffolk’s children.

Empowering Everyone

We celebrate diversity and value potential. We welcome applications from all individuals, especially those from underrepresented communities, as detailed in our Workforce Equality Report.

Contact Us

For more information, reach out to Danielle Stanton at 01473 260156 or email danielle.stanton@suffolk.gov.uk.

How to Apply

Review the Job and Person Profile
Click ‘Apply Now’ to submit your application
Upload a supporting statement (max 400 words per question) using the Supporting Statement Template, answering:
- How you handled an upset customer
- How you maintain accuracy when multitasking
- When you followed procedures over shortcuts
- A time you solved a work-related problem

Important Dates

Closing Date: 11:30 PM, 19 May 2025
Interview Date: 28 May 2025

Safeguarding Statement

We are committed to safeguarding children, young people, and vulnerable adults. DBS or police vetting may be required for this post.

Why Work With Us

We offer:

Up to 29 days of leave (pro rata), plus bank holidays and two volunteering days
Local Government Pension Scheme (LGPS)
Health, travel, and lifestyle benefits
Pay progression and annual increases
Career development and training
Active diversity staff networks
Flexible working from day one

APPLY

Administrator