Admissions Assistant

Job Description

GBS is looking for a detail-oriented and proactive Admissions Assistant to join our admissions team and support students through their application journey. Reporting directly to the Admissions Manager, the Admissions Assistant will play a key role in delivering a smooth, efficient, and supportive admissions service to applicants and academic teams. This vital position ensures applicants receive clear guidance and timely information, contributing to the delivery of high-quality service across the admissions process. If you’re organised, customer-focused, and eager to be part of a fast-paced higher education environment, we’d love to hear from you.

Why Work as an Admissions Assistant at GBS?

At GBS, our Admissions Assistant roles are at the heart of our mission to change lives through education. You’ll be part of a dynamic, multicultural team dedicated to delivering outstanding service to applicants from all backgrounds. This is a fantastic opportunity to build your career in higher education admissions, working in a supportive and inclusive environment.

 Key Responsibilities for an Admissions Assistant

As an Admissions Assistant, your duties will include:

• Supporting the wider admissions team to ensure an efficient admissions service.

• Maintaining and updating applicant records in compliance with GBS systems.

• Processing applications, checking entry requirements, and performing initial applicant checks.

• Handling email and telephone enquiries professionally and promptly.

• Advising applicants on course options and guiding them through the application process.

• Assisting with assessment invigilation and applicant support as needed.

• Coordinating with academic teams and contributing to open days and recruitment events.

 Skills & Qualities Needed for a Successful Admissions Assistant

To thrive as an Admissions Assistant, you should have:

• A degree or equivalent professional qualification.

• Strong organisational skills and ability to prioritise a varied workload.

• Exceptional customer service skills with experience managing enquiries.

• High attention to detail and accuracy in data handling.

• Good working knowledge of Microsoft Office applications.

• Strong communication skills and a calm, problem-solving approach under pressure.

 Desirable Experience for the Admissions Assistant Role

While not essential, it would be advantageous if you have:

• Experience in higher education admissions or a student advisory role.

• Familiarity with student management systems (like SITS, Salesforce, or Unit4).

• Understanding of the full student lifecycle and UKVI Student Route regulations.

• Multilingual abilities.

• A proactive, adaptable, and approachable nature.