Job Description
Join H-E-B in Fort Worth as an Overnight Food Service Representative and help keep our store running while the rest of the city sleeps. You’ll be responsible for preparing, packaging, and merchandising fresh food items while delivering top-notch customer service—even at night.
H-E-B is a Partner-owned company, which means you’re not just an employee—you’re a valued part of the team with ownership opportunities once eligible. If you’re looking for a fast-paced, team-focused role where your contributions truly matter, this is the job for you.
Responsibilities
Customer Service
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Greet customers and take orders in person or over the phone
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Help customers with product selection and questions
Food Service / Production
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Prepare and package fresh food items
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Slice, rotate, label, and cull products
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Assist with basic technical food prep and clean-up
Sales
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Use suggestive selling techniques to increase sales
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Apply product knowledge to meet customer needs
Sanitation & Food Safety
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Sanitize and clean food service areas and displays
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Maintain and operate equipment safely and properly
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Follow all food safety and H-E-B sanitation procedures
Department-Specific Responsibilities
Bakery
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Record production and manage shrink
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Assist with baking, frying, decorating
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Cull expired or poor-quality bakery items
Deli
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Serve customers at the deli counter
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Manage inventory systems (MSI, PAW)
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Prepare catering orders
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Sanitize deli slicers and maintain cleanliness
Prepared Foods
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Serve and package prepared food items
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Educate customers on reheating instructions
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Prepackage sauces, condiments, and assist chefs with prep work
Minimum Requirements
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Must be at least 18 years old
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High school diploma or equivalent
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Completion of company orientation and food safety/sanitation training
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Ability to work overnight shifts in a fast-paced environment
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Communication and interpersonal skills
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Basic computer and label machine proficiency
Physical Requirements
Bakery
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Constant reaching, frequent walking and bending
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Occasionally lift 70+ lbs and perform fine motor tasks
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Exposure to wet, cold, hot conditions and loud noise
Deli
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Constant reaching and standing
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Occasionally lift 65+ lbs
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Exposure to wet, hot, and cold environments
Note: Never lift beyond your safe limit. Use proper technique or ask for assistance.
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