Job Description
We are seeking a skilled IT Services Specialist with expertise in supporting and maintaining IBM AS400 (iSeries) systems. This role is critical to ensuring the stability, performance, and reliability of legacy systems that support key business operations.
Key Responsibilities
-
Provide daily support for AS400 systems: monitoring, troubleshooting, and performance tuning.
-
Work with business units to resolve application/system issues and reduce downtime.
-
Perform regular system backups, patching, and security updates.
-
Document system configurations, procedures, and troubleshooting steps.
-
Assist with system upgrades, migrations, and modernization projects.
-
Collaborate with vendors and third-party support teams as required.
-
Ensure compliance with IT policies, standards, and security protocols.
Qualifications
-
Proven experience supporting IBM AS400/iSeries systems.
-
Strong troubleshooting skills across hardware, software, and network issues.
-
Familiarity with legacy application environments and integration points.
-
Experience with system monitoring tools and job scheduling.
-
Strong communication and documentation skills.
-
Ability to work independently and manage multiple tasks.
Preferred Skills
-
Experience in AS400 modernization initiatives.
-
Knowledge of IT Service Management (ITSM) practices.
-
Familiarity with Unix, mainframe, or other legacy platforms.
-
Understanding of cybersecurity principles for legacy systems.