Assistant Director, Talent & Culture

What’s In It For You

• Comprehensive benefits package including medical, dental, and vision coverage, along with extended benefits such as basic insurance, Temporary Disability Insurance (TDI), and Long-Term Disability for eligible full-time and part-time employees

• 401(k) retirement plan with company match

• Complimentary duty meal for employees working over 6 hours per shift

• Discounts on food and beverage at Fairmont Kea Lani (venue-specific; discount may vary)

• Wellness initiatives to support your health and well-being

• Access to exclusive employee discount programs with Accor hotels worldwide and partner brands

• Career development through our learning academies

• Opportunities for career growth within the property and across the global Fairmont and Accor networks

• Engage in community impact through our Corporate Social Responsibility programs

Job Description

As the Assistant Director, Talent & Culture, you will play a key leadership role in supporting the overall human resources function of the property. This role embodies Fairmont’s philosophy of cultivating a workplace where every colleague feels recognized and appreciated for their contributions.

Salary Range: $90,000–$115,000 annually

Key Responsibilities

• Oversee daily operations of the Talent & Culture (HR) department

• Provide leadership and guidance to the T&C team, supporting administrative functions as needed

• Partner with the Regional Director of Talent & Culture to identify organizational needs and implement HR strategies focused on employee relations, recruitment, wellness, and retention

• Coordinate employee engagement programs such as Employee of the Month, staff events, and communication initiatives

• Manage end-to-end recruitment and benefits administration

• Maintain strong relationships with educational institutions for talent outreach

• Oversee immigration and residency tracking for employees

• Lead retention and recognition initiatives aligned with business goals

• Conduct exit interviews and analyze feedback to inform future strategies

• Advise managers on employment law, labor relations, and policy interpretation

• Foster a culture of wellness, balance, and open communication across departments

• Ensure accurate and timely processing of final pay and confidential payroll data

• Participate in budgeting and month-end processes for the department

• Promote leadership excellence by supporting coaching, feedback, and goal-setting across departments

• Serve as a role model, embodying the organization’s values and leadership culture

• Build strong relationships and maintain an environment of trust, respect, and aloha spirit

Qualifications

• Minimum 5 years of progressive HR leadership experience, preferably in the hospitality industry

• Strong background in talent acquisition, benefits administration, and labor relations

• In-depth knowledge of local employment laws and HR best practices

• Culturally sensitive with the ability to engage a diverse workforce

• Detail-oriented and organized, with excellent multitasking capabilities in a fast-paced environment

• Self-starter with strong initiative and the ability to work independently

• Strong interpersonal and relationship-building skills

• Adaptable, collaborative, and passionate about fostering a positive workplace culture

• Highly dependable, with a sense of urgency and professional integrity

Education

• Bachelor’s degree in Human Resources or a related field preferred

Certifications

• SHRM certification preferred

Additional Information

• All applicants must have valid authorization to work in the U.S. as defined by the Immigration Reform and Control Act of 1986 (IRCA).

• Visa sponsorship is not available for this position. Applications that do not meet this requirement will not be considered.

Our Commitment to Diversity & Inclusion

At Fairmont, we embrace diversity and are committed to attracting, developing, and advancing a diverse workforce. We believe that an inclusive workplace fuels innovation and strengthens our culture.

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