Job Title: Assistant Librarian
Institution: University Campus of Football Business (UCFB)
Location: Designated UCFB Campus (Wembley or Etihad)
Contract Type: Full-Time
Department: Library and Learning Development
Reports to: Institution Librarian
About the Role
UCFB is seeking a proactive and customer-focused Assistant Librarian to serve as the first point of contact for Library and Learning Resources services. This role will support both virtual and in-person interactions, contributing to the delivery of a high-quality, student-centred Higher Education library service.
Working under the guidance of the Institution Librarian, you will collaborate with colleagues to provide a welcoming and supportive library environment, assist students and staff with a variety of enquiries, and support the delivery of academic skills programmes.
Key Responsibilities
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Deliver frontline library and enquiry services, both physically in the library and virtually via digital platforms.
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Offer a student-facing, customer service-focused presence within the library, dealing appropriately with sensitive and personal matters by signposting to internal and external services.
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Support the daily operations of a flexible and comprehensive HE library service.
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Promote and raise awareness of library resources and services to students, staff, and external partners.
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Contribute to the delivery of academic skills training including inductions, tutorials, online resources, workshops, and one-to-one support.
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Assist in organising and facilitating institutional events such as open days, enrolments, inductions, outreach programmes, and library workshops.
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Maintain high standards of record-keeping and help ensure library services remain responsive and innovative.
Person Specification
Essential:
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Experience of working in a library, learning resources centre, or a customer service environment.
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Excellent communication and interpersonal skills, with a commitment to high standards of service delivery.
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Ability to support students with a wide range of needs and refer them appropriately.
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Confident with IT systems and digital library resources.
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Team-oriented with the ability to work independently as needed.
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Strong organisational and time management skills.
Desirable:
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Previous experience within a Higher Education setting.
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Knowledge of academic support services, study skills, and library technologies.
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Ability to assist with or deliver group workshops or tutorials.
About UCFB
University Campus of Football Business (UCFB) is the world’s first higher education institution dedicated to the football and sports industry. With iconic campuses based at Wembley Stadium and Etihad Stadium, UCFB is uniquely positioned to offer an immersive learning environment.
In 2020, UCFB expanded its postgraduate offering through the Global Institute of Sport (GIS), operating across global sports hubs including Miami, Melbourne, New York, and Toronto. UCFB’s extensive network of academic and industry partners allows us to educate and inspire the future leaders in sport.
How to Apply
Please visit [UCFB Careers Page] or refer to the job description linked below for full details and application instructions.
We welcome applicants from all backgrounds and are committed to creating a diverse and inclusive environment.
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