The Center Parcs concept is to provide a range of outstanding leisure facilities, set amidst the surrounding forest environment which is both protected and enhanced. Center Parcs operates five Villages in the UK and one in Ireland; Sherwood Forest in Nottinghamshire, Elveden Forest in Suffolk, Longleat Forest in Wiltshire, Whinfell Forest in Cumbria, Woburn Forest in Bedfordshire and Longford Forest in Ireland Each village is set in a forest environment, typically 400 acres in size and provides high quality accommodation in fully equipped Apartments and Lodges, which are set amongst trees and streams. Each village offers an extensive range of sports and leisure activities plus numerous restaurants, bars and retail outlets and a superb Aqua Sana Spa facility. Woodland, water and a natural healthy environment are the essential elements of a Center Parcs break. Center Parcs revolutionised the holiday market in Holland over 30 years ago and did the same in the UK when it opened its first village at Sherwood Forest in July 1987, offering short break holidays on a year round basis. As the leader in the UK short break holiday market, Center Parcs occupies a unique position enjoying enviable annual occupancy rates in excess of 97%. In that time, the name Center Parcs has become well known for providing an exceptional short break experience in a forest location.
All colleagues working in the following restaurants: Rajinda Pradesh, Huck’s American Bar and Grill, The Pancake House, Sports Café, The Lakeside Inn, Forester’s Inn and Vitalé Café Bar will benefit from the discretionary service charge we add to bills. The majority of our guests are happy to reward our colleagues for their excellent service.
In this role, you will provide coaching and guidance to your team, ensuring guest satisfaction and financial targets are achieved.
You will have previous catering or bar management experience, at a minimum of supervisory level and be able to demonstrate your ability to lead a team. A good financial awareness is also required along with a good level of computer literacy and analytical skills.
Good communication skills are essential as you will proactively deal with any guest queries whether in your unit or whilst out and about around the village.
The successful candidate will also be required to support the back of house operation and as part of their development, they will also work in a number of units with varying service styles and volumes.
HOURS OF WORK
Working straight shifts, you will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.
As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
Essential Requirements
EXPERIENCE, SKILLS & QUALIFICATIONS
- Ability to lead a team in a busy, fast paced environment
- A good level of computer literacy and analytical skills
- Previous supervisory experience at a similar level
- Excellent communicator
- Excellent organisational skills whilst working under pressure
Desirable Requirements
- Previous management experience in a large high-volume organisation or venue
- Knowledge of financial targets and controls
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