CareBridge Health, part of the Elevance Health family within the Carelon business, is hiring an Associate Manager Clinical Support to oversee and guide the daily operations of a clinical support team. As an Associate Manager Clinical Support, you will ensure smooth administrative workflows, mentor team members, and help enhance patient outcomes through efficient care coordination. This remote position offers flexibility, professional growth, and the opportunity to make a lasting impact in healthcare.
Key Responsibilities of an Associate Manager Clinical Support
-
Supervise and monitor daily workflows of clinical support staff.
-
Serve as a subject matter expert in administrative and operational processes.
-
Assist in resolving complex provider and authorization issues.
-
Handle inquiries from providers, members, and internal teams.
-
Oversee chart review and out-of-network administrative functions.
-
Identify process improvements to boost accuracy and productivity.
-
Collaborate across departments on reports, special projects, and audits.
-
Hire, train, coach, and evaluate the performance of team members.
Qualifications for the Associate Manager Clinical Support Role
-
High school diploma or equivalent required; Bachelor’s degree in human services preferred.
-
Prior experience in healthcare operations or clinical administration.
-
Strong problem-solving, leadership, and communication skills.
-
Experience managing remote or virtual teams in a healthcare environment preferred.
-
Ability to maintain accuracy, confidentiality, and compliance with all policies.
Why Join CareBridge Health as an Associate Manager Clinical Support?
As an Associate Manager Clinical Support, you’ll play a vital role in improving healthcare efficiency while empowering a remote team. CareBridge Health and Elevance Health offer competitive pay, comprehensive benefits, professional development opportunities, and a culture that values innovation, inclusion, and well-being.