About the Company
JDA TSG partners with major global brands, providing specialized talent and advanced technologies to drive innovation and enhance customer experience. The company values cultural fit, flexibility, and excellence, helping clients achieve their goals with confidence and precision.
About the Role
JDA TSG is seeking a Customer Engineer (CE) who is passionate about AI innovation, application development, and enterprise delivery. This role involves helping customers harness the Microsoft Azure AI ecosystem—including Azure OpenAI, Machine Learning, AI Foundry, and Copilot Studio—to build intelligent apps, copilots, and scalable AI systems.
This is a strategic, customer-facing role suited for engineers eager to explore the frontiers of Generative AI, LLMs, and vector-powered apps.
Key Responsibilities
-
Lead AI strategy and implementation projects for enterprise clients using Azure AI technologies.
-
Design and deploy intelligent copilots and agents via Copilot Studio and custom API integrations.
-
Manage full AI development lifecycles—from data ingestion and model fine-tuning to deployment and monitoring.
-
Guide customers in operationalizing AI models within scalable web apps using CosmosDB.
-
Educate teams on Responsible AI, prompt engineering, vector search, and performance optimization.
-
Conduct workshops and demos to accelerate AI adoption across organizations.
-
Provide field insights to Microsoft product teams and contribute to reusable frameworks and IPs.
Key Skills & Technologies
-
AI & ML Platforms: Azure Machine Learning, Azure AI Foundry, Azure OpenAI.
-
Copilot Development: Copilot Studio, API orchestration, and multi-model workflows.
-
App Architecture: AI-driven web apps and chat interfaces with CosmosDB, Azure Functions, etc.
-
Data Ops: Vector embeddings, model tuning, inference pipelines.
-
Governance: Prompt safety, cost management, Responsible AI.
-
Developer Enablement: Support teams in AI integration and Copilot workflows.
Ideal Candidate Profile
-
5+ years of experience in AI/ML engineering, cloud architecture, or app development.
-
Hands-on with LLM-based apps, custom copilots, or OpenAI model fine-tuning.
-
Skilled in Copilot Studio and Prompt Flow.
-
Strong communication skills for both technical and executive audiences.
-
A builder’s mindset—turning ideas into deployable AI solutions.
Benefits & Perks
-
Comprehensive healthcare coverage (for you and your family).
-
Employee Assistance Program (EAP) for counseling and coaching.
-
401(k) with company match.
-
Paid time off, parental leave, and volunteer day.
-
Life insurance and travel accident coverage.
Company Culture
JDA TSG values diversity, inclusion, and empowerment. The company believes in hiring smart, passionate individuals and giving them opportunities to do meaningful work that drives innovation and success.
JDA TSG is an equal opportunity employer, welcoming candidates of all backgrounds, experiences, and identities.