ob Summary
The Benefits Manager leads and directs a team in administering employee benefit programs, ensuring compliance with federal and state regulations. Responsible for vendor performance monitoring, process evaluation, and continuous improvement through collaboration and coordination.
Education & Experience
Required:
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Bachelor’s degree in Business Administration, Human Resources Management, or a related field.
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5+ years of experience leading benefits administration.
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Experience managing retirement plans and health & welfare insurance programs.
Preferred:
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Experience in a healthcare environment.
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Experience managing a self-insured medical plan.
Knowledge, Skills & Abilities
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Expert knowledge of federal and state laws related to health, welfare, retirement, and leave programs.
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Strong analytical skills with ability to present results clearly.
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Advanced proficiency in Microsoft Excel.
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Effective communication and interpersonal skills in a collaborative environment.
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Strong attention to detail and excellent customer service.
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Ability to manage time effectively, prioritize tasks, and execute projects within deadlines.
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Experience planning and executing process improvement initiatives and measuring outcomes.
Key Responsibilities
Benefit Administration:
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Manage full-cycle annual enrollment, including planning, system setup, employee communications, vendor coordination, and post-enrollment audits.
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Oversee benefit plan operations, including vendor integration, billing, reconciliation, and compliance.
Relationship Management:
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Build strong partnerships with HR peers to ensure alignment across functions.
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Maintain relationships with benefit brokers and vendors to ensure service excellence.
Leadership & Team Development:
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Coach, mentor, and develop direct reports to foster a high-performing, growth-oriented team.
Employee Education & Engagement:
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Lead benefit communications and engagement strategies to enhance employee understanding of benefits.
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Develop targeted messaging and resources to support informed decision-making year-round.