Billing Assistant

Job Type: Full Time
Job Location: United States

Are You Ready to Be Valued at Work?

Do you feel stuck, overlooked, or burned out in your current role? Join Exceptional Wellness Counseling (EWC)—a therapist-owned practice with a mission-driven, supportive, and fun work culture.

At EWC, your contributions are celebrated, your growth is encouraged, and your team truly has your back. From Top Golf outings and paint nights to a culture of laughter and appreciation, we know that happy teams make for healthy workspaces.

Position Overview:

We’re seeking a Billing Assistant who is detail-oriented, organized, and enthusiastic about contributing to a compassionate and high-functioning administrative team. You’ll play a vital role in ensuring the accuracy and smooth flow of our billing and insurance operations.

Primary Responsibilities:

  • Verify insurance benefits for new and existing clients

  • Submit insurance claims accurately and on time

  • Process client payments and keep financial records current

Additional Duties:

  • Conduct insurance follow-up calls to resolve claims

  • Respond to billing-related client inquiries via phone/email

  • Assist therapists with billing or insurance concerns

  • Support the Billing Manager and Admin Leadership as needed

What You’ll Bring:

  • Minimum 1 year of experience in billing, insurance verification, or healthcare admin (mental health experience a plus)

  • Friendly and professional demeanor with a keen eye for detail

  • Ability to multitask and stay organized in a fast-paced setting

  • Excellent communication (written and verbal)

  • Comfort using computers, email, and phone systems

  • Familiarity with Medicare and commercial plans is a plus

  • Must be able to work on-site in Manalapan and/or Shrewsbury, NJ

Why You’ll Love Working at EWC:

  • Therapist-owned leadership that genuinely values its staff

  • Positive and collaborative team culture

  • Quarterly team outings (Top Golf, paddleboarding, paint nights, and more!)

  • Monthly catered lunches

  • Clear growth opportunities as the practice expands

  • A mission-driven environment where your work has purpose and impact

Benefits:

  • Health, dental, and vision insurance

  • 401(k) with 3% match

  • Wellness stipend

  • Paid Time Off:

    • Up to 120 vacation hours

    • 24 hours of sick time

    • 6 paid holidays

Ready to Apply?

If you’re ready to thrive in a meaningful role with a team that celebrates your success, we’d love to hear from you. Join the EWC family, where your work truly makes a difference every day.


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