About the Role
We are seeking proactive and detail-oriented Healthcare Administrative Assistants to provide remote support for medical practices. In this role, you will handle patient communications, insurance verification, billing, and scheduling, ensuring smooth operations while maintaining HIPAA compliance. This position is ideal for candidates with strong English communication skills who thrive in a remote environment.
Key Responsibilities
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Perform insurance verifications and obtain pre-authorizations for patients.
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Assist with patient scheduling and calendar coordination.
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Communicate with patients regarding appointments, referrals, and follow-ups.
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Manage billing processes, including submitting claims and tracking payments.
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Coordinate prescriptions with pharmacies and handle patient inquiries.
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Maintain HIPAA compliance and confidentiality of patient information.
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Provide general administrative support to the practice.
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Help patients complete intake forms and documentation.
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Coordinate with medical staff to ensure accurate records and follow-up care.
Requirements & Qualifications
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Proven experience in healthcare administration or a related field (preferred).
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Strong understanding of insurance verification, billing, and pre-authorizations.
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Excellent spoken and written English skills.
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High attention to detail and ability to manage multiple tasks simultaneously.
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Self-starter comfortable working independently in a remote environment.
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Strong customer service skills and professional phone manner.
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Commitment to confidentiality and HIPAA compliance.
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Proficient with remote work tools (e.g., remote desktops, VPNs).
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Tech-savvy and comfortable learning new systems.
Tools You May Use (Preferred)
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EHR systems (e.g., Sessions Health, Simple Practice)
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VPNs and other secure access tools
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General remote work platforms
Location & Work Details
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Remote (Contractor Position)
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Hours: 30–40 hrs/week (CST or EST hours)
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Time Zone Requirement: Must work during CST or EST business hours, regardless of physical location
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Compensation: $9–$14/hour (based on experience)
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Equipment: Bring your own device (software provided)
Ideal Candidate Locations:
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Best fit: North, Central, or South America (CST/EST hours)
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Also acceptable: Other regions if candidate can commit to CST/EST hours and has experience with night shifts if needed
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