About the Role
Software Guidance & Assistance, Inc. (SGA) is seeking a results-driven Senior Business Analyst to support the intersection of Finance and eCommerce operations for a leading manufacturing client. This consultant role will focus on analyzing financial data, optimizing digital commerce processes, and driving system integrations between eCommerce platforms, ERP, and financial systems.
The ideal candidate combines strong financial expertise with digital commerce knowledge, serving as the critical bridge between business requirements and technical solutions.
Key Responsibilities
Finance & ERP Support
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Analyze financial data related to sales, COGS, and revenue recognition.
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Support budgeting, forecasting, and financial planning for eCommerce channels.
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Collaborate with finance teams to ensure accurate reporting and reconciliation of eCommerce transactions in ERP systems.
eCommerce Operations & Analysis
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Partner with digital commerce teams to analyze site performance, conversion rates, and customer behavior.
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Support integrations between eCommerce platforms (Shopify, Magento, Salesforce Commerce Cloud) and backend systems.
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Monitor and enhance order-to-cash processes, including pricing, tax, shipping, and returns.
Data & Reporting
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Build dashboards and reports to track KPIs across finance and eCommerce.
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Ensure data accuracy and alignment across systems and departments.
Process Improvement & Systems Integration
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Identify opportunities to streamline workflows across finance, eCommerce, and manufacturing.
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Collaborate with IT on system enhancements and integrations.
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Participate in testing, validation, and user training for new tools or updates.
Qualifications
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Bachelor’s degree in Finance, Business Administration, Information Systems, or related field.
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3+ years of experience as a Business Analyst within manufacturing or eCommerce.
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Strong knowledge of financial principles, accounting, and ERP systems.
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Hands-on experience with eCommerce platforms and digital sales channels.
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Excellent analytical, communication, and cross-functional collaboration skills.
Preferred Skills
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ERP and eCommerce system integration experience.
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Familiarity with BI/reporting tools (Power BI, Tableau, Google Analytics).
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Knowledge of tax, compliance, and online payment processing.
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Understanding of supply chain and inventory management in manufacturing.
About SGA
Software Guidance & Assistance, Inc. (SGA) is a women-owned IT consulting and resource solutions provider that connects consultants with over 1,000 engagements each year. Built on a foundation of customer service, employee development, integrity, and quality, we help solve complex IT problems with a personal, boutique approach. Learn more at sgainc.com.
Equal Opportunity Employer
SGA is an Equal Opportunity Employer, committed to fostering diversity, equity, inclusion, and accessibility. We provide reasonable accommodations for individuals with disabilities. For details, visit our EEO page.