Job Description
Company Overview: Clarity Travel is a global, multi-award-winning Business Travel Company, recognized for making business travel straightforward and hassle-free. As a top 10 UK-based Travel Management Company, part of The Portman Travel Group, Clarity delivers seamless travel management programs for businesses worldwide. Our team of over 800 industry experts provides exceptional customer service through a blend of cutting-edge technology and personalized support.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Our company culture is bright, energetic, fast-paced, and rewarding, providing employees with opportunities for a brighter future.
What We Offer:
- Remote work opportunity.
- Generous holiday entitlement, including your birthday off.
- £1,000 Refer-a-Friend bonus (unlimited).
- Staff awards to recognize outstanding performance.
- Discounts on hotels and airlines.
- Employee Assistance Programme.
- Inclusive and diverse company culture.
Role Overview: We are seeking an experienced Business Travel Consultant to join our remote team. As a Business Travel Consultant, you will be responsible for booking and managing complex travel itineraries for clients, ensuring seamless and cost-effective travel experiences. You will utilize the Galileo GDS system to manage domestic and international travel arrangements, including air, rail, car, and hotel accommodations.
Key Responsibilities:
- Manage complex travel itineraries, including air, rail, car, and hotel bookings using Galileo GDS.
- Provide tailored travel solutions, ensuring customer satisfaction and cost-effectiveness.
- Handle client inquiries, offer expert advice, and resolve travel-related issues promptly.
- Maintain up-to-date knowledge of fare structures, travel regulations, and destination information.
- Build and maintain strong client relationships, identifying opportunities to exceed expectations.
- Collaborate with team members to share best practices and maintain a positive work environment.
Qualifications and Skills:
- Minimum of 1 year of experience working as a Business Travel Consultant in a Travel Management Company (TMC).
- Strong proficiency in the Galileo GDS system.
- Excellent communication skills (both verbal and written).
- Strong organizational and time management skills.
- Ability to work effectively under pressure and meet performance targets.
- Proficiency in Microsoft Word and Excel.
Career Development: At Clarity Travel, we are committed to employee growth and development. Our dedicated training academy and personal career development programs ensure you can advance your skills and achieve your career goals.
Application Process: If you are passionate about delivering exceptional travel solutions and thrive in a fast-paced environment, click apply to start your journey with Clarity Travel.
APPLY