About Us
Octapharma Plasma, Inc. is dedicated to transforming lives through the remarkable power of plasma donation. Supported by a global organization and a team of over 5,000 employees across the United States, we operate more than 175 centers nationwide. Our mission is simple yet powerful: “To be the leading plasma donation company, offering unmatched service to our donors, communities, and employees.”
What We Do
-
Plasma Collection and Testing: We adhere to the highest standards in plasma collection and testing to produce life-saving medications.
-
Global Patient Support: Through our parent company, Octapharma AG (based in Switzerland), we develop treatments for Hematology, Immunotherapy, and Critical Care, reaching patients in 113 countries.
Why Join Us
At Octapharma Plasma, we embrace core values of Respect, Collaboration, Innovation, and Excellence. We provide opportunities for professional growth, access to advanced tools, collaborative team environments, and career paths tailored to help you reach your aspirations.
Our Vision
We strive to improve the quality of life for everyone we serve by harnessing the life-changing power of plasma.
Responsibilities
-
Ensure the operation complies with state and federal regulations (e.g., FDA-approved Standard Operating Procedures, OSHA, CLIA, GMP) to maintain high production standards and facility compliance.
-
Assist in conducting internal and external inspections by regulatory agencies and customers.
-
Collaborate on quality improvement initiatives to enhance operational efficiency and product quality.
-
Work with relevant departments to implement corrective and preventive actions (CAPA) to resolve identified issues.
-
Address and resolve safety concerns to maintain a safe working environment.
-
Oversee preventive maintenance of donor center equipment to ensure it is well-maintained and fully operational.
-
Prepare product shipments, ensuring compliance with Standard Operating Procedures.
-
Assist in achieving production targets related to both quantity and quality while optimizing operational costs, including inventory management.
-
Provide feedback for employee performance evaluations, performance improvement plans, development plans, and corrective actions as needed.
-
Collaborate in employment decisions such as hiring, promotions, demotions, and terminations to align with both employee and business needs.
-
Regularly conduct thorough area walkthroughs, ensuring a visible presence in production zones.
-
Assist with scheduling and payroll records to optimize the allocation of employee hours.
-
Help coordinate staff and leadership meetings to enhance productivity and efficiency.
-
Perform other related duties as assigned.
Qualifications
-
A leader who fosters a positive and supportive culture within the donor center, embodying core values.
-
A facilitator of optimal productivity in production areas, offering assistance as needed.
-
A professional who builds positive relationships with donors, promoting retention, referrals, and growth.
-
An advocate for Safety, Health, and Environmental Policies & Procedures, ensuring they are followed consistently.
-
A strong communicator with excellent organizational and interpersonal skills.
-
Excellent written, verbal, and interpersonal communication skills necessary for the role.
Requirements
-
Complete training in all production areas.
-
A Bachelor’s Degree is preferred; however, other combinations of education and experience may be considered.
-
1+ years of operations and/or process management/supervisory experience is preferred.
-
At least 1 year of people management experience, including recruiting and training, is required.
-
Ability to perform effectively in a fast-paced environment with frequent interruptions.
-
Background in financial management and/or budgeting is preferred.
-
Ability to work flexible hours, including daytime, evening, weekends, holidays, extended shifts, and after-hours when necessary.