Call Center Representative – Chesapeake, VA

Job Type: Full Time
Job Location: United States
Salary: $17 - $25/hr
Company Name: ARS/Rescue Rooter

About the Company

Join R S Andrews, the nation’s largest provider of residential HVAC, plumbing, and electrical services. With over 45 years of experience and 7,000+ team members, we are committed to exceptional service, teamwork, and career growth opportunities across our national network.


What We Offer

  • Weekly pay via direct deposit

  • Paid training and onboarding

  • Insurance options available after 31 days, including low-cost medical (as low as $5/week), dental, vision, HSA/FSA

  • 401(k) with company match

  • 13 days PTO + 8 paid holidays

  • Company-paid life insurance

  • Clean office environment with strong team culture

  • Career growth opportunities within a national network


Responsibilities

  • Provide exceptional customer service through inbound and outbound calls

  • Manage scheduling and support customer needs with professionalism and urgency

  • Handle multi-line phones accurately in a fast-paced office environment

  • Work collaboratively with team members to ensure a smooth workflow


Qualifications

  • Prior experience in customer service or call center environment

  • Proficiency in Microsoft Office and other computer-based systems

  • Ability to manage multi-line phones with composure and accuracy

  • Must report daily to the office; no remote work available

  • Weekend and shift flexibility may be required

  • Must pass background check and drug screening


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