About Total Wine & More
Total Wine & More is America’s Wine Superstore®, recognized as the nation’s largest independent retailer of fine wine. Founded in 1991 by brothers David and Robert Trone with the opening of their first store in Delaware, we have since expanded to 249 locations across 27 states, with an average of 15 new stores opening each year.
Our stores offer an unparalleled selection of over 8,000 world-class wines from renowned wine-producing regions across the globe. Additionally, we carry more than 2,500 beers, including popular domestic brands, hard-to-find microbrews, and international imports. Our selection also features over 3,000 spirits across a wide range of price points and categories. At Total Wine & More, we are committed to offering the lowest prices on wine, beer, and spirits—every single day.
Our Strength is Our People
We are always seeking motivated and talented individuals who are eager to join a company with an entrepreneurial spirit and a dedication to best-in-class customer service. With opportunities for career growth and advancement in both our retail stores and our corporate headquarters, known as the Store Support Center, we ensure that all team members feel valued. Every individual plays an essential role in serving our guests, colleagues, and local communities.
Whether you’re new to wine or a seasoned enthusiast, we are committed to delivering the Total Wine Experience—helping every guest discover and enjoy the perfect selection for any occasion.
Your Role
- Deliver exceptional customer service by welcoming customers, building relationships, and educating them about our products and services.
- Guide customers through the checkout process to ensure a smooth and efficient experience.
- Accurately process transactions, including handling cash, checks, credit cards, gift cards, and coupons.
- Assist with unloading carts, placing products on the checkout belt, and bagging or boxing items for customers.
- Verify customer identification and comply with all age-restriction policies.
- Maintain and balance a cash register drawer with accuracy.
- Participate in training sessions to expand knowledge of wines, spirits, and beers.
- Assist in stocking shelves and maintaining inventory levels, reporting any issues to leadership.
- Uphold store safety and cleanliness standards in all areas, including the sales floor, stock room, kitchen, and restrooms.
What We’re Looking For
- Must be 21 years of age or older.
- Ability to work a flexible schedule based on business needs (part-time and full-time options available).
- Comfortable using technology and point-of-sale systems to complete daily tasks.
- 1 year of experience in cash handling, cashiering, or retail preferred.
- Strong interpersonal skills with an engaging and positive attitude.
- A team player who values collaboration.
- Willingness to learn and develop knowledge of our products and services.
Physical Requirements (With or Without Accommodations)
- Ability to stand, walk, and bend for 8-10 hours per day.
- Capable of climbing ladders and lifting up to 50 lbs. overhead repeatedly.
What We Offer
- Paid Time Off (PTO)
- Generous employee discounts
- Comprehensive health benefits (medical, dental, vision, and prescription coverage)
- 401(k) retirement plan, Health Savings Account (HSA), and Flexible Spending Account (FSA)
- Pre-tax commuter benefits
- Disability and life insurance coverage
- Paid parental leave
- Pet insurance
- Critical illness and accident insurance
- Discounted home and auto insurance
- College tuition assistance
- Career development programs with industry-leading education in wine, spirits, and beer
- Access to consumer classes and exclusive learning opportunities
- And more!