Company Overview
Floor & Decor is not just another flooring company—we are a destination for customers seeking the largest in-stock selection of tile, wood, laminate, vinyl, and stone at unbeatable prices. With inspiring displays and exceptional customer service, we create a shopping experience unlike any other.
At every level of our company—from our stores to our corporate headquarters—you’ll find dedicated individuals who care, collaborate, and drive innovation. Our associates’ teamwork and entrepreneurial mindset have made us one of the nation’s fastest-growing flooring retailers, earning us a spot on Fortune’s 100 Fastest-Growing Companies in 2020.
With over 200 stores and growing, Floor & Decor offers endless opportunities for career advancement. We are actively looking for passionate, hardworking individuals who are eager to make a real impact. Whether you’re interested in retail, distribution, or corporate roles, now is the perfect time to explore a future with us.
Are you ready to take your career to the next level? Join us and become part of a company that’s shaping the future of flooring!
Cashier (Customer Service Associate) – Join Our Team at Floor & Decor!
As a Cashier (Customer Service Associate) at Floor & Decor, you are the first and last point of contact for our customers, playing a key role in their shopping experience. Your responsibilities include greeting customers, handling transactions, processing returns, and ensuring every customer leaves with an exceptional experience. We offer both Full-Time and Part-Time positions.
What We Look For in a Teammate
✔ Friendly & Enthusiastic – A positive attitude and a passion for helping customers.
✔ Hardworking & Driven – A self-starter who thrives in a fast-paced environment.
✔ Honest & Accountable – A strong sense of integrity and responsibility.
Key Responsibilities
- Welcome every customer with a warm and courteous greeting.
- Engage with customers, learn about their projects, and recommend the best products.
- Go above and beyond to provide outstanding customer service.
- Maintain a strong understanding of safety protocols and company procedures.
- Operate the Point of Sale (POS) system to process purchases, refunds, and exchanges.
- Open and close registers, following established procedures for handling cash, checks, and credit card transactions.
- Answer customer calls professionally and assist with inquiries.
- Assist with stocking, tagging, and merchandising products to maintain an organized store.
- Create and display accurate price tags and signage.
Qualifications & Requirements
- Must be 18 years or older.
- Basic math skills and customer service experience preferred.
- Willingness to travel to other stores for support if needed.
Work Environment & Physical Requirements
- Occasional exposure to a warehouse environment and moving vehicles.
- Noise levels vary from quiet to moderate.
- Physical Activity: Ability to lift up to 50 lbs. occasionally, 25 lbs. frequently, and handle light lifting consistently.
- Frequent use of hands and fingers, occasional standing, walking, reaching, climbing, kneeling, or crouching.
Store Hours
🕒 Monday – Friday: 7:00 AM – 8:00 PM
🕒 Saturday: 8:00 AM – 7:00 PM
🕒 Sunday: 10:00 AM – 6:00 PM
Pickup Hours
🕒 Monday – Friday: 7:00 AM – 7:00 PM
🕒 Saturday: 8:00 AM – 7:00 PM
🕒 Sunday: 10:00 AM – 6:00 PM
Benefits & Rewards
🌟 Bonus opportunities at every level
📈 Career growth & relocation opportunities nationwide
💰 401(k) with company match
📊 Employee Stock Purchase Plan
👥 Referral Bonus Program
🎉 Personal holiday & Volunteer Time Off program
🩺 Comprehensive health benefits (Medical, Dental, Vision, Life Insurance)
Equal Employment Opportunity
Floor & Decor is committed to diversity, inclusion, and equal opportunity. We do not discriminate based on age, race, religion, gender, sexual orientation, disability, veteran status, or any other protected category.
If you’re ready to be part of a fast-growing company with endless opportunities, apply today and start your journey with Floor & Decor!