Job Title: Customer Service Associate / Cashier
Location: [Insert Store Location]
Job Type: Part-time, Permanent
Pay Rate: £10.00 – £12.21 per hour
Expected Hours: Minimum 8 hours per week
Application Deadline: 30/06/2025
Reference ID: Flam1
Job Overview
We are currently seeking a friendly and dedicated Customer Service Associate / Cashier to join our team. In this frontline role, you will serve as the first point of contact for our customers, ensuring each person receives a warm welcome and outstanding service. Your responsibilities will include processing transactions, responding to customer inquiries, and promoting products through effective upselling techniques.
This is an exciting opportunity for someone who enjoys working in a fast-paced retail environment and has a genuine passion for helping people.
Key Responsibilities
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Greet customers with a positive and welcoming attitude
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Accurately process sales transactions using cash, credit, and debit payment methods
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Assist customers with product questions, availability, and recommendations
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Use upselling techniques to promote products and increase sales
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Maintain a clean and organised checkout area
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Address and resolve customer complaints or concerns in a professional manner
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Handle phone inquiries using proper phone etiquette
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Collaborate with team members to meet store targets and ensure smooth daily operations
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Stay informed about current promotions and new products
Requirements
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Excellent verbal communication skills in English
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Bilingual or multilingual abilities, especially in Spanish, are highly desirable
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Organised and able to manage multiple tasks in a fast-paced setting
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Previous customer service or retail experience is a plus but not required
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Ability to engage customers and upsell relevant products
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Friendly, helpful, and customer-first mindset
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Availability to work flexible shifts, including weekends, evenings, and holidays
Benefits
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Competitive hourly pay (£10.00–£12.21)
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Company pension scheme
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Dynamic and supportive work environment
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Flexible scheduling (Day/Night shifts & weekend availability)
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Opportunity to grow within the business
How to Apply
Submit your application by 30/06/2025. Early applications are encouraged as interviews may be conducted before the closing date.
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