Job Description
At Murdoch’s, we believe in doing the basics right—hard work, a positive attitude, and doing the right thing even when no one’s watching. As a Retail Team Member, you’ll help provide legendary customer service and ensure every shopper enjoys an authentic, down-to-earth experience.
You’ll be the first to greet customers and the last to thank them, assisting with purchases, returns, and product inquiries in-store and over the phone. If you’re excited to go the extra step and work in a fast-paced, customer-first environment—Murdoch’s is for you!
Key Responsibilities
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Assist customers with purchases, returns, and exchanges
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Greet every customer warmly and help create a fun shopping environment
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Stock merchandise to create a clean and easy-to-navigate store layout
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Answer phones and provide accurate product information
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Work as part of a team to uphold Murdoch’s Mission, Values, and Principles (MVPs)
Requirements
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Positive, “can-do” attitude
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Ability to lift up to 50 lbs and work on your feet for extended periods
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Comfortable with repetitive motions (e.g., typing, reaching, bending)
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Strong teamwork and communication skills
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Willingness to learn and grow through training
Physical Demands
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Standing for long periods
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Repetitive wrist/hand movements
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Lifting, bending, and reaching overhead
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Carrying and pushing heavy items
Benefits & Perks
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Competitive pay: $14.81 – $15.50/hour
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Employee discount on all products—from tools to pet food
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Health, dental, and vision insurance options (after 60 days)
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401(k) plan with 4% company match
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Paid vacation, sick time, and holiday pay
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Paid parental leave and life insurance
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Wellness program and training with 250+ courses
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Community giving program and paid volunteer time
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Voluntary insurance options available
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