Position Overview
FLANNELS, the UK’s premier luxury fashion destination, is expanding and looking for exceptional Sales Assistants with a passion for high-end fashion and excellent customer service. Represent over 200 leading global and contemporary brands and bring your fashion-forward mindset to a dynamic and trend-setting environment.
Key Responsibilities
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Greet customers with a sincere, warm welcome
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Identify customer needs through open-ended questions
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Recommend suitable products and locate merchandise efficiently
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Process transactions (cash/card) accurately and confidently
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Promote in-store offers, loyalty cards, and store promotions
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Maintain a polished and customer-friendly atmosphere
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Stay updated on fashion trends and product knowledge
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Guide and educate customers about FLANNELS and our brand portfolio
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Contribute to merchandising and ensure store readiness for trading
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Follow all company policies and procedures
Skills & Experience Required
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Excellent communication and interpersonal skills
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Previous experience in fashion retail (preferred)
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Strong team player with a customer-first attitude
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Knowledge of current fashion trends and styling
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Sales-focused with an eye for detail
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Confident, professional, and well-presented
Personal Attributes
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Passionate about luxury fashion
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Energetic, proactive, and reliable
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Flexible with availability
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Results-driven with a positive outlook
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Fashion-conscious and trend-aware
Why Join FLANNELS?
FLANNELS offers a luxurious and inspiring workplace with opportunities to represent globally renowned fashion labels. Be part of a brand that blends tradition and modernity, and help create exceptional shopping experiences that reflect elegance, quality, and relevance.
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