Certified Pharmacy Technician

Responsibilities

• Perform return and restocking duties to optimize the use of automation for customers.

• Monitor and maintain formulary inventory levels, ensuring the availability of medications for daily dispensing.

• Handle prescribed maintenance of automation products, reporting unresolved issues to the Technical Assistance Center (TAC).

• Recommend new drugs for automation based on data usage, demand, and workflow analysis.

• Perform daily and periodic cleaning of equipment following recommended best practices.

• Inspect robot cells daily to identify any issues, wear, or functionality problems.

• Resolve common system issues and monitor trends to help identify the root causes.

• Ensure effective communication to proactively identify and resolve problems.

• Maintain high customer satisfaction by aligning Pharmacy Services with a customer-focused approach that emphasizes quality, professionalism, and responsiveness.

• Conduct orientation and training sessions, ensuring all required documents are completed and procedures followed.

• Serve as a skilled resource to optimize customer product ownership and satisfaction.

• Participate in planning and set personal goals to support quality improvement efforts.

• Foster a cooperative work environment by using effective communication skills, interpersonal relationships, and team-building techniques.

• Comply with facility-specific procedures, policies, and guidelines.

• Maintain fiscal responsibility for work-related expenses, including timekeeping and per diem employees.

• Keep up-to-date with state and/or national credentialing requirements.

• Be available to travel to various customer or corporate locations.

Required Knowledge and Skills

• Strong organizational skills, accuracy, reliability, and efficiency.

• Proven customer-facing experience.

• Strong interpersonal, communication, and problem-solving abilities.

• Ability to work with mechanical equipment.

• Proficient in computer hardware and Windows PC systems.

Basic Qualifications

• High school diploma or GED.

• Active PTCB or NHA (CPhT/EXCPT) certification.

• Active State Pharmacy Technician Registration/License for Minnesota (MN), if applicable.

• Two years of experience in hospital pharmacy or the healthcare industry.

• Working knowledge of pharmacy automation systems.

Preferred Knowledge and Skills

• Three years of experience in a related field.

• Knowledge of safe handling procedures for hazardous medications.

• Experience implementing and supporting clinical solutions in healthcare settings.

Work Conditions

• This PRN Automation Pharmacy Technician position is an on-call/as-needed role.

• Pharmacy work environment.

• Capable of standing for long periods.

• Potential exposure to hazardous drugs.

• Ability to travel as required.

• Must be able to lift 25–30 lbs.