About the job
The Change Management Specialist works with the program management team, ministries, and/or leadership to assess, create strategies, map, and develop content to effectively analyze and execute a significant or difficult change initiative for procurement transformation. This role needs to understand all aspects of the change and may include engagement/consultation, analysis, identification of risks, and developing various options to successfully transition target stakeholders from identified current states to a future state.
Responsibilities include but are not limited to the following:
- Collaborate with project sponsors, operational teams, and cross-functional teams to conduct various change management assessments.
- Collaborate with Program Manager and Senior management to develop project schedule plans and strategies, estimate resource requirements, and develop, and monitor work plans for completion of change management work.
- Contribute to risk and issues management identification and response strategies.
- Engage and assess key stakeholders. Develop a stakeholder analysis.
- Conduct change impact and change readiness analyses and develop a resistance management plan.
- Develop and implement comprehensive change strategies and plans that include communication strategies, schedules, training plans, and materials. Facilitation or delivery of training may be required.
- Regularly collaborate with managers and senior leadership on the status and progress of the change plan, as well as identify issues, risks, opportunities, and barriers relating to change management functions.
- Communicate timely and appropriate information to all stakeholders and audiences throughout the duration of the project/program. This may include planning and facilitating meetings with various levels of leadership.
- Represent the Ministry/Program area and foster client and stakeholder relationships.
- Develop key performance indicators to measure the success of the adoption. Initiate or perform baseline measures and monitor change progress.
Must Haves
Work Experience
- Experience conducting change impact analysis.
- Experience developing and delivering communications and presentations at multiple levels of an organization. (eg. Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users)
- Experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, and Communication Strategy and Plans.
- Experience in a change management role – applying change management principles, methodologies, and tools for implementing change programs
- Experience with current methodologies and design thinking, especially in relation to improving service experience.
Nice to Have
Professional Licenses/Certification
- Change Management ProfessionalTM (CCMPTM) certification
Work Experience
- Experience developing readiness programs, training or stakeholder engagement.
- Experience in public sector procurement processes with an organization of similar size and complexity as the GoA
- Experience using ERP systems such as SAP
- Experience working in or for the public sector.
How to Apply: