Client Executive

Sales Executive – Role Summary

As a Sales Executive at C1, you will serve as a strategic advisor and solutions expert for clients, driving revenue growth through innovative technology offerings in areas such as Contact Center solutions, collaboration, enterprise networking, data, and cybersecurity. This role requires a consultative approach to sales, deep technical knowledge, and the ability to manage complex sales cycles, particularly within a designated region.

Key Responsibilities

Sales Strategy & Client Engagement

• Lead consultative sales efforts across Contact Center, collaboration, data, networking, and security technologies.

• Establish, develop, and maintain strong client relationships to foster long-term business growth.

• Manage full sales cycles—from prospecting and strategy to solution design and closing—with a focus on executive-level engagement.

• Deliver tailored technology solutions that align with client business goals, leveraging a deep understanding of their operations and industry trends.

• Act as a trusted advisor by identifying pain points and presenting innovative solutions that challenge conventional thinking.

Business Planning & Forecasting

• Create and execute business development strategies consistent with company objectives and individual sales targets.

• Maintain accurate sales forecasts, pipeline data, and activity reports using C1’s CRM and reporting standards.

• Actively manage lead generation, opportunity tracking, and deal progression.

Product & Industry Expertise

• Maintain a high level of technical proficiency across C1’s portfolio, including partner solutions and professional services.

• Stay current on evolving industry standards, competitive landscapes, and emerging technologies.

• Contribute to thought leadership in verticals such as healthcare, public sector, or others, as applicable.

Collaboration & Internal Alignment

• Partner cross-functionally with pre-sales, marketing, support, and engineering teams to drive seamless client experiences.

• Ensure internal teams are aligned on customer needs and timelines to deliver consistent, high-quality results.

• Serve as the voice of the customer within C1, providing feedback to influence product direction and service delivery.

Required Qualifications

• Experience: Minimum 5 years of direct sales experience in data and communications technologies, with a strong focus on Contact Center/CX solutions including:

  • Customer and employee experience (CX/EX)

  • AI-driven automation

  • Workflow orchestration

  • Omnichannel support

  • Customer journey analytics

  • Workforce engagement solutions

• Education: Bachelor’s degree in Business or related field (or equivalent professional experience)

• Skills:

  • Proven ability to close deals with mid-to-large enterprise C-level executives

  • Strong communication, presentation, and negotiation skills

  • Adept at solution selling, with demonstrated success in cloud-based offerings and managed/professional services

  • Ability to manage complex, multi-stakeholder sales processes and overcome objections effectively

  • Proficiency in Microsoft Office and CRM platforms (e.g., Salesforce)

• Track Record:

  • Consistent overachievement of sales targets (e.g., President’s Club recognition)

  • Existing client relationships and a proven history of successful territory development

Employee Benefits at C1

• Retirement: 401(k) with 35% company match on contributions up to 10%

• Health Plans: Multiple medical options including UnitedHealthcare, Reference-Based Pricing with advocacy support, and Kaiser Permanente

• Health Savings: HSA with employer contributions, FSAs for healthcare, dependent care, and limited-purpose use

• Well-being Support:

  • In-vitro fertility treatment coverage

  • Employer-paid short- and long-term disability

  • Paid parental leave (4 weeks at 100%)

  • Wellness programs via Omada Health

  • Pet telehealth services

• Additional Coverage:

  • Dental and vision (12-month and 24-month plan options)

  • Voluntary and employer-paid life insurance

  • Legal and identity theft protection plans

  • Accident, critical illness, and hospital indemnity insurance

  • Business travel accident insurance

• Other Perks:

  • On-demand pay with DailyPay

  • Paid volunteer time off

  • Pre-tax commuter benefits

  • Telehealth access

  • Travel assistance services