Join Optimal – Where Performance Drives Success
Optimal Maintenance & Construction is a fast-growing leader in the property maintenance and refurbishment sector, working with estate agents, housing associations, and private landlords. We deliver high-quality reactive and planned works while providing exceptional customer service.
We are looking for a Client Project Manager to join our London-based team. This is a dynamic, hands-on role ideal for someone with strong commercial awareness, technical expertise, and the drive to manage client relationships from first contact to final payment.
If you are results-driven, customer-focused, and thrive in a fast-paced environment where your performance directly influences your success—this is the opportunity for you.
Why Join Optimal?
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Competitive Basic Salary + Uncapped Bonus Scheme
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Profit-Sharing Scheme
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Private Gym Access
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Career Progression (UK & Dubai Opportunities)
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Company Events & Team Incentives
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20 Days Holiday + Bank Holidays
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Pension Scheme
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High-Performance, Collaborative Culture
Role Overview:
As a Client Project Manager, you will be the single point of contact for clients—responsible for winning work, managing relationships, quoting projects, scheduling jobs, and ensuring timely payment. This hybrid role blends sales, estimating, client service, and project delivery into one powerful position.
Key Responsibilities:
Client Acquisition & Growth
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Win new business through outbound outreach, referrals, and networking
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Convert inbound leads into long-term accounts with active project pipelines
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Build strong relationships and drive client retention
Quoting & Estimating
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Attend or coordinate site visits to scope works
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Prepare clear, itemised quotes using our CRM system
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Source competitive pricing from suppliers and subcontractors
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Follow up on open quotes to maximise conversion
Job Booking & Delivery
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Schedule engineers and subcontractors via CRM
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Coordinate materials, access, and client logistics
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Monitor work progress, ensuring high standards and timely delivery
Project Oversight & Client Reporting
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Act as the main point of contact for clients throughout the project lifecycle
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Conduct quality checks, verify completion, and resolve issues
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Provide job updates and completion reports
Invoicing & Payment
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Raise invoices promptly and track collections
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Manage billing queries and track project profitability
Performance Management
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Hit weekly/monthly KPIs: revenue, quote turnaround, bookings, collections
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Participate in daily stand-ups and continuously improve delivery efficiency
What We’re Looking For:
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Construction Experience: Background in property maintenance, refurb, or building services—ideally as a Project Manager, Estimator, or Quantity Surveyor
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Commercial Acumen: Skilled in quoting, cost control, and revenue generation
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Clear Communicator: Strong verbal and written skills to liaise with all stakeholders
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Organised & Detail-Oriented: Able to manage multiple jobs, quotes, and schedules
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Tech-Savvy: Proficient in CRM tools, Microsoft 365, and scheduling platforms
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Resilient & Proactive: Keeps calm under pressure and takes full ownership of outcomes
About Us:
Optimal Maintenance & Construction is part of the Optimal Group, a multi-division property solutions business operating across the UK and Middle East. With services spanning reactive maintenance to full refurbishments, we are driven by excellence, performance, and innovation.
Our core values are:
Teamwork – Respect – Trust – Innovation – Expertise – Performance
How to Apply:
If you’re ready to take full ownership of your projects, drive real results, and grow your career with a forward-thinking team, we want to hear from you.
Apply now by submitting your CV and a cover letter explaining why you’re the perfect fit for this role.
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