About Company
Looking for a career opportunity with growth potential? Plumas Bank is seeking a Client Services Specialist to join our Tahoe City branch. This position offers both full-time and part-time opportunities, competitive pay, and excellent benefits.
Position Overview
The Client Services Specialist plays a key role in delivering high-quality customer service and ensuring accurate financial transactions. This role requires a people-focused, detail-oriented professional who thrives in a structured environment and values precision. Strong communication, interpersonal, and problem-solving skills are essential.
Responsibilities
-
Process deposits, withdrawals, loan payments, check cashing, and other transactions accurately.
-
Balance and manage individual cash drawer per bank policy.
-
Assist customers with account services, ATM questions, stop payments, and account adjustments.
-
Open new accounts and handle inquiries with accuracy and professionalism.
-
Conduct customer care calls to promote retention, cross-sell products, and educate customers on fraud prevention, fees, and account updates.
-
Provide product knowledge to ensure customers have the best banking solutions.
-
Perform additional duties as assigned.
Qualifications
-
6+ months of experience in banking, retail, or customer service (cash handling preferred).
-
Proficiency with Microsoft Excel and Word.
-
Strong customer service, phone, and communication skills.
-
Ability to work in a team environment and build lasting customer relationships.
Pay & Benefits
-
Pay Range: $18.00 – $25.00 per hour (DOE)
-
Benefits Include:
-
401(k) with matching
-
Health, dental, vision, and life insurance
-
Paid vacation, sick leave, and holidays
-
Tuition reimbursement & educational assistance
-
Employee assistance program & discounts on banking services
-
Why Join Plumas Bank?
At Plumas Bank, we believe in fostering growth, providing excellent training, and creating opportunities for our employees to succeed. If you’re looking for a rewarding career in banking with room to grow, this role is the perfect fit.