Company Overview
HireTalent is a certified Minority Business Enterprise (MBE) specializing in workforce solutions. We excel in Executive and Retained Search, Direct Hire Placements, Managed Service Provider (MSP) programs, Statement of Work (SOW) engagements, and comprehensive nationwide hiring program management and support.
As a forward-thinking leader in the talent and staffing industry, we are dedicated to building the next-generation workforce through collaboration and innovation. We also founded the nonprofit organization Consciously Unbiased, which is committed to advancing diversity and inclusion efforts.
Our commitment to process excellence, cultural fit, and delivering value—supported by proprietary technology and a specialized team of recruiters, account managers, and sourcers—ensures exceptional satisfaction throughout every talent engagement.
Key Responsibilities:
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Act as a Clinical Program Advisor and serve as a primary client-facing consultant, providing expert guidance on clinical programs and benefits.
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Interpret and align with the client’s clinical benefit strategies and overall business philosophy to support effective decision-making.
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Deliver exceptional customer service to clients, building and maintaining trust through clear communication and responsiveness.
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Manage and monitor clinical benefit requests, ensuring timely completion and adherence to strict deadlines.
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Collaborate closely with various internal teams such as Clinical Application Teams, Clinical Benefit Analysts (CBAs), and Product Owners, as well as external partners, to coordinate efforts and achieve client objectives.
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Take ownership of IT projects related to clinical and drug benefit implementations, acting as the business lead to ensure successful project execution.
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Clearly document clinical benefit requirements and effectively communicate these to relevant stakeholders.
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Develop a comprehensive understanding of claims adjudication processes and clinical systems to support accurate benefit management.
Minimum Requirements:
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Education: Possession of a Doctor of Pharmacy (Pharm.D.) degree.
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Licensure: Must hold an active pharmacy license from any U.S. state.
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Experience: Minimum of one year of professional experience in a pharmacy setting, which may include retail, hospital, managed care, or pharmaceutical industry environments.
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Language Proficiency: Ability to read, write, and speak English fluently.
Preferred Qualifications and Skills:
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Previous involvement in healthcare or pharmacy-related projects is highly desirable.
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Demonstrated job stability, with at least six months in a prior role to show consistent performance.
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Strong multitasking skills combined with excellent communication abilities, both verbal and written.
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Proficiency with Microsoft Office applications, particularly Excel and Access.
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Ability to translate complex clinical concepts and processes into practical business solutions.
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Excellent critical thinking and analytical skills to assess and solve problems effectively.
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Strong organizational skills to manage multiple tasks efficiently.
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A customer-focused approach with an emphasis on delivering quality service.
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Personal attributes including kindness, patience, and meticulous attention to detail.
Tools and Technologies Used:
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Microsoft Excel for data analysis and reporting.
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Microsoft Access for database management.
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Claims adjudication systems to process and verify insurance claims.
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Clinical application systems to support healthcare benefit administration.