Clinical Quality Improvement Specialist

Job Category: medical billing
Job Type: Remote
Job Location: United States
Salary: Not Mentioned

About Avalon Healthcare Solutions:

Avalon Healthcare Solutions is the world’s first Lab Insights company, transforming laboratory data into actionable insights that improve healthcare affordability and outcomes. Serving 44+ million members nationwide, Avalon partners with health plans to manage lab benefits, reduce costs by 10–20%, and enable earlier disease detection through real-time digitized lab analytics.

Backed by Francisco Partners, Avalon is a fast-growing, mission-driven organization pioneering value-based care through advanced lab insights, proprietary analytics, and innovative clinical support.

Learn more: www.avalonhcs.com

Position Overview:

Avalon is seeking a Clinical Quality Improvement Specialist to develop, implement, and manage quality improvement initiatives that align with organizational and client health plan goals. This position plays a key role in establishing quality metrics, conducting root cause analyses, ensuring compliance with NCQA standards, and managing delegation oversight and clinical studies.

Key Responsibilities:

  • Maintain and manage departmental documents in PowerDMS, including version control, naming conventions, and publication.

  • Develop and update the annual QI Work Plan, monitor associated metrics, and evaluate annual performance.

  • Analyze trended quality metrics, identify performance variations, and coordinate corrective actions across departments.

  • Lead the creation and monitoring of internal and external quality reports and audits.

  • Support client health plan delegation oversight and internal audit processes.

  • Prepare agendas and materials for Quality Improvement Committee meetings.

  • Monitor and implement necessary changes in NCQA accreditation standards.

  • Act as project manager for NCQA certification and client-specific accreditation requirements.

  • Support new client health plan onboarding, including medical policy integration and delegation assessments.

  • Manage and evaluate clinical quality studies, including ROI analysis, national benchmarks, and outcomes measurement.

  • Coordinate with vendors like Advanced Medical Reviews and interact with client stakeholders to ensure compliance and quality.

Required Qualifications:

  • 3–5 years of healthcare quality improvement experience in a managed care or vendor relationship environment.

  • Active, unrestricted RN license (BSN preferred).

  • Strong knowledge of NCQA accreditation, medical policies, clinical coding, and health plan claims processes.

  • Exceptional written/verbal communication and presentation skills.

  • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

  • Strong project management, organizational, and problem-solving abilities.

Preferred Qualifications:

  • Certified Medical Billing and Coding

  • Experience with lab/genetic test management

  • Certifications in Healthcare Quality, Project Management, or Six Sigma

Why Join Avalon?

  • Be part of a mission-driven, high-growth organization transforming lab-driven care.

  • Work with a collaborative, remote team and help shape a new healthcare market.

  • Enjoy a flexible remote role with quarterly in-person collaboration in Tampa, FL.

  • Contribute to groundbreaking clinical innovations that improve outcomes and affordability.


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