About Avalon Healthcare Solutions:
Avalon Healthcare Solutions is the world’s first Lab Insights company, transforming laboratory data into actionable insights that improve healthcare affordability and outcomes. Serving 44+ million members nationwide, Avalon partners with health plans to manage lab benefits, reduce costs by 10–20%, and enable earlier disease detection through real-time digitized lab analytics.
Backed by Francisco Partners, Avalon is a fast-growing, mission-driven organization pioneering value-based care through advanced lab insights, proprietary analytics, and innovative clinical support.
Learn more: www.avalonhcs.com
Position Overview:
Avalon is seeking a Clinical Quality Improvement Specialist to develop, implement, and manage quality improvement initiatives that align with organizational and client health plan goals. This position plays a key role in establishing quality metrics, conducting root cause analyses, ensuring compliance with NCQA standards, and managing delegation oversight and clinical studies.
Key Responsibilities:
-
Maintain and manage departmental documents in PowerDMS, including version control, naming conventions, and publication.
-
Develop and update the annual QI Work Plan, monitor associated metrics, and evaluate annual performance.
-
Analyze trended quality metrics, identify performance variations, and coordinate corrective actions across departments.
-
Lead the creation and monitoring of internal and external quality reports and audits.
-
Support client health plan delegation oversight and internal audit processes.
-
Prepare agendas and materials for Quality Improvement Committee meetings.
-
Monitor and implement necessary changes in NCQA accreditation standards.
-
Act as project manager for NCQA certification and client-specific accreditation requirements.
-
Support new client health plan onboarding, including medical policy integration and delegation assessments.
-
Manage and evaluate clinical quality studies, including ROI analysis, national benchmarks, and outcomes measurement.
-
Coordinate with vendors like Advanced Medical Reviews and interact with client stakeholders to ensure compliance and quality.
Required Qualifications:
-
3–5 years of healthcare quality improvement experience in a managed care or vendor relationship environment.
-
Active, unrestricted RN license (BSN preferred).
-
Strong knowledge of NCQA accreditation, medical policies, clinical coding, and health plan claims processes.
-
Exceptional written/verbal communication and presentation skills.
-
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
-
Strong project management, organizational, and problem-solving abilities.
Preferred Qualifications:
-
Certified Medical Billing and Coding
-
Experience with lab/genetic test management
-
Certifications in Healthcare Quality, Project Management, or Six Sigma
Why Join Avalon?
-
Be part of a mission-driven, high-growth organization transforming lab-driven care.
-
Work with a collaborative, remote team and help shape a new healthcare market.
-
Enjoy a flexible remote role with quarterly in-person collaboration in Tampa, FL.
-
Contribute to groundbreaking clinical innovations that improve outcomes and affordability.
APPLY