Cloud Engineer

Job Summary
Opti9 is seeking a Cloud Engineer III with deep expertise in virtualization, domain services, and storage technologies. This role focuses on designing, implementing, and maintaining enterprise Hyper-V and VMware environments while managing core infrastructure services. You will contribute to automation initiatives, mentor team members, and participate in on-call rotations to support critical client incidents. This role blends technical leadership with hands-on engineering in a collaborative, client-focused environment.

Key Responsibilities

Virtualization & Cloud Infrastructure

• Design, implement, and maintain virtualization environments using Microsoft Hyper-V and VMware vSphere.

• Administer VMware Cloud Director, NSX, and VMware Cloud Foundation (VCF) where applicable.

• Support enterprise storage systems, including SAN and software-defined storage.

• Perform capacity planning, patching, and upgrades across hypervisors and storage platforms.

Domain & Systems Management

• Manage Active Directory, DNS, DHCP, Group Policy, and domain services.

• Troubleshoot performance and availability issues across compute, storage, and virtualization layers.

• Collaborate with networking, backup, and systems teams to deliver seamless cloud solutions.

Automation & Documentation

• Contribute to automation initiatives using PowerShell, CLI, or other scripting tools.

• Develop and maintain system documentation, runbooks, and operational standards.

• Mentor junior engineers in troubleshooting, deployment best practices, and process improvements.

Client & On-Call Support

• Participate in on-call rotations to respond to critical incidents.

• Assist clients with migrations, onboarding, and infrastructure expansions.

• Deliver technical guidance and maintain high client satisfaction through effective support.

Required Qualifications

• 10+ years of IT experience, with 3+ years in systems engineering, virtualization, or cloud environments.

• Strong hands-on experience with Microsoft Hyper-V and SCVMM administration.

• Experience with VMware vSphere/ESXi; VMware Cloud Director, NSX, and VCF are a plus.

• Deep understanding of Active Directory, domain trusts, and authentication services.

• Hands-on experience with enterprise storage systems (NetApp, HPE, or similar).

• Familiarity with Windows Server clustering, performance optimization, and troubleshooting.

• Experience with backup and replication technologies (Veeam, Zerto).

• Scripting or automation experience (PowerShell, CLI, infrastructure-as-code tools).

• Strong client communication skills and ability to work independently.

Education & Certifications

• Bachelor’s degree in IT, Computer Science, or a related field.

• Certifications such as Microsoft Certified: Windows Server / Azure Administrator and VMware VCP are highly desirable.

Benefits & Culture

• Unlimited PTO and paid holidays.

• Flexible hybrid work options (remote and in-office collaboration).

• Health, dental, and vision insurance; HSA & FSA plans with company contributions.

• Wellness reimbursement for physical and mental health.

• 401(k) with company match.

• Casual, supportive, and collaborative work culture.

• Professional development support, including training and certification opportunities.

• Volunteer opportunities and community initiatives.

• Zoo membership reimbursement to enjoy life outside of work.