Primary Responsibilities
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Analyze data and improve processes to support Acute and Ambulatory Middle Revenue Cycle.
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Execute operational and analytical tasks related to revenue cycle projects.
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Support leadership initiatives and foster cross-department communication.
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Track key performance indicators such as DNFC, Pre-AR days, and Charge Lag days.
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Assist in planning, coordinating, and executing revenue cycle improvement projects.
Required Qualifications
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High School Diploma / GED
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Professional coder certification (AHIMA or AAPC – CPC, CCS-P, RHIA, RHIT), maintained annually
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Minimum 3 years of facility/hospital coding experience
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Proficiency in ICD-10-CM, CPT, HCPCS, and DRG coding systems
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Intermediate skills in Microsoft Excel (PivotTables, VLOOKUP, data entry)
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Experience with Microsoft Word and Outlook
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Must be 18 years or older and able to work full-time with flexible shifts
Preferred Qualifications
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Experience with EPIC and Optum Enterprise CAC
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Advanced Excel skills
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Knowledge of all revenue cycle areas: HIM, coding, physician query, clinical chart reviews, scanning, denials, and regulatory requirements
Telecommuting Requirements
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Dedicated work area providing privacy and security
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High-speed internet approved by UnitedHealth Group
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Adherence to company telecommuter policies
Soft Skills
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Strong oral and written communication
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Organizational and multitasking abilities
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Ability to work independently and collaboratively