Collections Specialist

Job Type: Remote
Job Location: United States
Company Name: Tennova Healthcare

Looking to build your career in healthcare finance? This Collections Specialist job at Community Health Systems (CHS) – SSC Nashville offers the opportunity to play a key role in supporting revenue cycle operations while helping patients access quality care. As a Collections Specialist, you will handle insurance follow-up, claim resolution, and account documentation to ensure timely payments. With competitive benefits, professional growth opportunities, and a supportive work culture, this Collections Specialist job is ideal for those seeking purpose-driven work in healthcare.


Why Choose a Collections Specialist Job at CHS?

At CHS, you’ll be part of a nationwide healthcare system with a mission to help people live healthier. As a Collections Specialist, you will:

  • Perform timely follow-up on outstanding insurance balances.

  • Communicate effectively with payers to resolve claims.

  • Document account activities for accuracy and compliance.

  • Work within federal and state guidelines including HIPAA and FDCPA.

  • Contribute to a team that values professional development and career advancement.


Key Responsibilities of the Collections Specialist Job

The role includes:

  • Managing outbound calls to insurance payers and resolving claim issues.

  • Handling correspondence and updating systems within required timeframes.

  • Using EMR and billing software such as AS400, Meditech, Cerner, and Accurint.

  • Analyzing accounts to maximize collection outcomes.

  • Ensuring compliance with all applicable regulations.


Qualifications for the Collections Specialist Job

Ideal candidates will bring:

  • High School Diploma or GED (Associate’s degree preferred).

  • 0–2 years of experience in medical collections, AR, or revenue cycle operations.

  • Familiarity with claim resolution, denial codes, and payer communication.

  • Strong problem-solving, analytical, and documentation skills.

  • Proficiency with EMR systems and collections tools.


Grow Your Career as a Collections Specialist

Community Health Systems is a leading healthcare provider operating across 15 states with 71 hospitals and 1,000+ care sites. By joining as a Collections Specialist, you’ll not only build a rewarding career in healthcare finance but also contribute to CHS’s mission of improving lives through quality care.


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