About CSA Group
At CSA Group, we’re committed to making the world a better, safer, and more sustainable place. With a legacy of developing standards dating back to 1919, we now operate 30+ labs and offices globally, providing product testing, inspection, and certification services. Headquartered in Canada, our purpose-driven work touches everything from household items to cutting-edge technologies.
Position Overview
As Commercial Director, you will lead the regional sales strategy for the Appliances, HVAC/R, Plumbing, and Construction vertical. You’ll guide a high-performing team, drive business development, and achieve commercial growth goals. You will also support global strategy execution, customer experience excellence, and team development while overseeing a portfolio of up to $50 million.
Key Responsibilities
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Lead, mentor, and develop a sales team (up to 20 staff) including SAMs, TAMs, ISRs, and TSs
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Accountable for regional bookings and margin growth
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Drive team structure, territory design, and performance KPIs
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Manage major accounts and key industry relationships
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Develop and execute sales strategies, budgets, and annual goals
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Deliver consistent results through cross-selling and customer excellence
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Monitor trade shows, campaigns, and sales-related travel effectiveness
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Collaborate globally to ensure consistent service and strategic alignment
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Contribute to regional pricing, marketing, M&A, and investment strategies
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Provide market intelligence, customer feedback, and competitive insight
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Maintain accountability for customer satisfaction, issue resolution, and escalations
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Participate in industry events, associations, and governmental stakeholder engagements
Required Qualifications
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Post-secondary education in technical or business fields
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Engineering degree and/or MBA preferred
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6+ years in strategic sales leadership (regional or global scope)
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Demonstrated success managing multimillion-dollar portfolios
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Experience influencing stakeholders without direct authority
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Strong communication, leadership, and presentation skills
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Ability to lead in matrix organizations and cross-functional teams
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Skilled in Microsoft Office; analytical tools and CRM software experience is a plus
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Proven ability to develop go-to-market strategies, set KPIs, and drive performance
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Willingness to travel as required
Why Join CSA Group?
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Be part of a global, purpose-driven organization
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Lead strategic growth in a key product vertical
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Work alongside diverse teams across North America, Europe, and Asia
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Make an impact in public safety, innovation, and sustainability
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Inclusive, equitable workplace with a strong employee-first culture
Equal Opportunity Employer
CSA Group is committed to diversity, equity, and inclusion. We encourage applications from all qualified individuals. If you require accommodation during the recruitment process, please contact us at: talentacquisition@csagroup.org.
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