COMMUNICATIONS AND ENGAGEMENT MANAGER

Job Category: Sales and Marketing
Job Type: Full Time
Job Location: England

 About the Role

Cheltenham Ladies’ College (CLC) is seeking an experienced and creative Communications and Engagement Manager to lead our multi-channel communication strategies. In this key role, you’ll drive student recruitment, retention, and audience engagement, playing a pivotal role in amplifying our prestigious brand across internal and external platforms.

This is an exciting time to join as we implement a refreshed brand strategy and adopt an audience-focused approach to help achieve our ambitious strategic goals.

 Key Responsibilities:

  • Lead parent communication and engagement with targeted, data-driven email campaigns and CRM optimisation

  • Oversee website content strategy and audience journey improvements

  • Manage and mentor the Digital Communications Officer to deliver high-performing social media content

  • Support internal communications across departments, particularly HR, Admissions, Development, and Commercial Services

  • Uphold brand storytelling and tone of voice (TOV) across all channels and platforms

  • Coordinate digital campaigns, performance metrics, and content planning aligned with commercial and community-building objectives

  • Collaborate with internal stakeholders to ensure College life is communicated with energy, diversity, and authenticity

 What We’re Looking For:

  • Degree or formal qualification in communications, marketing, or a related field

  • Minimum of three years’ experience in a similar communications/engagement role

  • Exceptional copywriting, editing, and proofreading skills

  • Proficiency in CRM systems, email marketing tools, and social media platforms

  • Strong organisational, project management, and analytical skills

  • A collaborative, adaptable mindset and the confidence to lead cross-functional communication projects

  • Passion for education and commitment to safeguarding and community values

 Why Join Cheltenham Ladies’ College?

With a 170-year legacy of empowering young women, Cheltenham Ladies’ College is globally recognised for academic excellence, innovation, and leadership. You’ll join a friendly, inclusive, and supportive team of over 600 professionals serving a vibrant student body of 800+ girls from around the world.

 Additional Info:

  • Work Type: Permanent, on-site

  • Reports to: Director of Communications and Marketing

  • Benefits: Competitive salary, professional development opportunities, a collaborative work environment in a respected institution

Apply Now and shape the future of communications at one of the UK’s most respected educational institutions.
 Visit: www.cheltladiescollege.org/jobs/current-vacancies


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