Company Overview

Cincinnati Children’s is a nonprofit academic medical center founded in 1883, providing a full spectrum of care—from routine well-child visits to advanced treatments for rare and complex conditions. As the Department of Pediatrics at the University of Cincinnati College of Medicine, it trains over 600 residents and clinical fellows annually.

Renowned for its contributions to pediatric research, Cincinnati Children’s offers some of the nation’s most prestigious research-driven education and training programs.

Cincinnati Children’s is an Equal Opportunity Employer, dedicated to fostering a workplace culture of dignity and respect for all employees, patients, and families. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability, or protected veteran status. EEO/Veteran/Disability

Job Responsibilities

Care Coordination

Collaborate as part of a multi-disciplinary team to assist in coordinating medical and social services for patients and families.
Follow the plan of care, conducting face-to-face visits to assess progress and communicate updates to the care manager.
Assist in implementing interventions under the supervision of a licensed professional.
Communicate findings to the healthcare team and monitor patient needs to ensure efficient access to care and resources.
Provide self-management support, helping patients and families navigate chronic medical or psychosocial needs.

Scheduling

Accurately schedule patient appointments.
Answer inquiries regarding appointment preparations, clinic directions, and general hospital information.

Documentation

Maintain accurate and timely documentation related to the plan of care.

Communication

Update patients and families on progress and care plans, ensuring all information aligns with the plan of care.
Refer families to appropriate resources for support and additional information.
Collaborate with care team members to address complex healthcare needs.

Population Outreach

Assist in identifying at-risk populations and closing care gaps through targeted outreach.

Job Qualifications

High school diploma or equivalent.
2+ years of experience in a related field.
Current Community Health Worker (CHW) certification in Ohio.

Market-Leading Benefits (Benefits may vary based on FTE status and position type)

Medical coverage starting Day 1.
Competitive retirement plans.
Tuition reimbursement for continuing education.
Employee discount programs through community partnerships.
Shift differential, weekend differential, and weekend option pay programs.
Referral bonus program for current staff.
Support networks through Employee Resource Groups, including:
- African American Professionals Advisory Council
- Asian Cultural and Professional Group
- EQUAL – LGBTQA Resource Group
- Juntos – Hispanic/Latin Resource Group
- Veterans and Military Family Advocacy Network
- Young Professionals (YP) Resource Group
Physical and mental health wellness programs.
Relocation assistance available for qualified candidates.

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Community Health Worker – HealthVine