Company Overview:
E & J Electric and Geothermal Inc. is a well-established, full-service HVAC, electric, and plumbing contractor based in Solon, Iowa. With over 41 years of trusted experience, we provide high-quality solutions for both residential and commercial construction projects. We are proud to be a leading contractor in Eastern Iowa, committed to integrity, service, and innovation.
Position Summary:
We are seeking a detail-oriented and organized Construction Coordinator to support our operations and service teams. You will handle customer service calls, coordinate technician dispatches, manage service agreement scheduling, assist with billing, and provide overall administrative support to the office team. This role reports directly to the Operations Manager and Owner.
Key Responsibilities:
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Answer incoming service calls and schedule appropriate technicians
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Create and dispatch service jobs using scheduling software
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Follow up with customers regarding pending or active jobs
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Process and check-in service tickets, quotes, and trip documents
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Manage service agreements and ensure 100% monthly scheduling
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Handle service call payment processing and daily deposits
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Maintain organized filing systems and documentation
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Support front office operations and cross-train for back-up tasks
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Deliver excellent customer service and clear communication
Qualifications and Skills:
Required:
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Strong computer proficiency (MS Word, Excel, Outlook)
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Excellent written and verbal communication skills
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Highly organized, detail-oriented, and dependable
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Ability to handle multiple tasks and meet deadlines
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Comfortable working both independently and as part of a team
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Must be a local resident (within I-380 Corridor / Eastern Iowa)
Preferred:
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Previous experience in construction or service coordination
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Familiarity with HVAC, plumbing, or electrical industries
Benefits:
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401(k) with employer matching
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Health, dental, and vision insurance
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Health Savings Account (HSA)
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Paid time off (PTO)
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Supportive and professional work environment
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