Company Overview
Founded in 2008 OneAdvanced has grown into of the UK’s largest providers of business software and services serving global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million FE learners across the UK, handle over 10 million wills, and so much more. Powering the world of work. We power the world of work through our sector-focused software, that effortlessly gets the job done, giving you the freedom to focus on thriving for your customers and your people. Our brand has evolved through the years to meet the changing needs of our customers. Our story has not yet finished, in fact it’s just starting…
You will –
- Conduct monthly 1-2-1 meetings with the team and set objectives, target in line with the overall Credit Control team objectives.
- Host a weekly debt call with the business area, driving resolution of large or long-standing overdue debts.
- Establish best practices in credit management across the Business Unit to ensures consistency and efficiency in credit-related activities.
- Collaborating with business stakeholders to align credit management activities in the business unit.
- You will be responsible for achieving cash collection and aged debt reductions targets, ensuring that the Days Sales Outstanding (DSO) metrics are within acceptable ranges.
- You will serve as the primary contact for external credit agencies and solicitors, maintaining strong relationships and leveraging their expertise as needed.
- Identifying improvements within the debt collection process.
- Managing more difficult accounts with a hands-on approach, and achieving settlements and ongoing
- Complete responsibility and accountability for all credit control and AR matters
We need you to bring –
- Demonstrable experience in a demanding CM or CRM role with a focus on collections
- Experience handling complex Debt
- Proven success in a people management role
- Advanced Excel skills
- Strong analytical skills, data focused
- White glove service to ledger management
APPLY