Company Overview
At The Electric Car Scheme, we’re on a mission to make net zero the obvious choice—by making electric cars more affordable and accessible for everyone. Our customers love what we do, and we want YOU to help us keep that love alive!
Why This Role? We’re growing fast and need a proactive, innovative, and creative CRM Marketing Manager to help us nurture our loyal customers and bring in new ones. If you’re all about engaging campaigns, clever automation, and data-driven decisions, we want to hear from you!
What You’ll Be Doing:
🚀 Lead Generation & CRM Strategy
- Run CRM campaigns that generate leads and keep customers engaged.
- Test, refine, and optimise campaigns for maximum impact.
📢 Newsletters & Campaigns
- Craft engaging weekly and monthly newsletters with content that customers actually want to read.
- Work closely with the Marketing Manager to ensure messaging is on point.
🎯 Segmentation & Personalisation
- Leverage data to create personalised email strategies that boost revenue.
- Tailor messaging based on customer behaviour to increase conversions.
🤖 Automated Customer Journeys
- Design automated workflows that nurture leads and drive conversions.
- Develop strategies for customer acquisition, reactivation, and engagement.
🎨 Creative Process Management
- Collaborate with designers to create eye-catching, compelling content.
- Ensure messaging and visuals align with campaign goals.
📊 Reporting & Insights
- Track CRM performance and deliver insights that shape future strategies.
- Highlight key trends and opportunities to senior management.
🤝 Customer Success Collaboration
- Work with the Customer Success team to enhance customer experience and retention.
- Help keep existing customers engaged and excited about their next electric car.
🌍 Support Broader Marketing Activities
- Work with the Marketing Director on additional marketing initiatives.
- Contribute to both digital and offline marketing efforts to strengthen our brand.
APPLY