Job Description
We’re looking for a friendly and enthusiastic Customer Advisor to join our team at B&Q Cannock. As a Customer Advisor, you’ll help customers find everything they need to improve their homes and make life better. From offering expert advice to assisting with home improvement projects, you’ll play a key role in delivering outstanding service. This is a 12-week fixed-term, full-time role offering 27.5 hours per week, with shifts between 7:00am and 9:00pm, Monday to Sunday.
Key Responsibilities
Customer Advisor Main Duties
As a Customer Advisor, your role will include:
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Providing excellent customer service by offering helpful advice and product guidance
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Getting to know customers and their home improvement projects
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Supporting with sales, stock management, and creating appealing product displays
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Maintaining a clean, organised, and welcoming store environment
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Learning specialist skills such as paint-mixing and timber-cutting
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Using store technology and systems confidently to assist customers
Required Skills & Experience
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Friendly, approachable, and eager to help customers
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A genuine interest in home improvement and a willingness to learn new skills
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Comfortable using technology and flexible with working patterns, including weekends and evenings
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A strong team player with excellent communication skills
Why Join Us?
As part of our dedicated team, you’ll be valued for your individuality and skills. We embrace diversity and encourage everyone to thrive and grow with us. At B&Q, your unique perspective and passion for helping customers make their homes better is what matters most.