Join the Ultimate Big Screen Experience
At Vue, our Customer Assistants are the face of our cinemas — creating exciting, welcoming, and unforgettable experiences for millions of movie lovers every year.
You don’t need previous work experience to apply – just passion, energy, and a love for cinema. From the moment customers walk through the door to the end credits, you’ll be there to ensure they have an exceptional time.
What You’ll Be Doing
-
Welcome & Assist: Greet customers warmly and help guide them through the cinema experience.
-
Sell & Serve: Operate tills efficiently, recommend snacks, drinks and combo deals, and assist with ticket sales.
-
Clean & Maintain: Keep screens, washrooms, foyers, and all public areas tidy, clean, and comfortable.
-
Share Knowledge: Offer information on showtimes, films, pricing, VIP/recliner seating, accessibility features, and over-18 screenings.
-
Support Customers: Resolve queries, recommend alternatives, and ensure every visitor leaves satisfied.
-
Ensure Safety: Spot and report suspicious behavior or disruptions and follow all health and safety protocols.
-
Team Up: Work with your colleagues to ensure the cinema runs smoothly day-to-day.
What We’re Looking For
-
Friendly, approachable, and customer-focused
-
Enthusiastic team player with a proactive attitude
-
Able to work in a fast-paced, busy environment
-
Excellent communication skills
-
Strong attention to detail and takes pride in presentation
-
Comfortable using technology (e.g., tills, scanners)
-
Passionate about movies and cinema
-
Reliable, punctual, and eager to learn
Life at Vue
Working at Vue means joining a vibrant, fun, and ambitious team. We care about delivering cinema magic – and that starts with our people. Whether you’re scanning tickets or serving popcorn, you’re helping shape memorable experiences every day.
Our Core Values
-
Customer Focus: We put moviegoers at the heart of everything
-
Excitement: We embrace change and the thrill of entertainment
-
Collaboration: We win as a team
-
Belonging: Everyone’s voice matters here
-
Dynamic: We think fast and act faster
-
Analytical: We use insight to make smarter decisions
What You’ll Get
-
Unlimited cinema tickets for you + monthly allowance for family & friends
-
Holiday allowance
-
Wellbeing support, including online GP access
-
Employee food & drink discounts
-
Exclusive perks & discounts with top brands
-
Career growth opportunities within Vue
Equal Opportunities
Vue is proud to be an equal opportunities employer, ensuring fair treatment and access across every stage of your employment journey – regardless of race, gender, age, disability, or background.
APPLY