Be Part of the Big Screen Experience at Vue
Vue is one of Europe’s leading cinema operators, known for delivering the ultimate movie-going experience. We’re looking for passionate and energetic Customer Assistants to join our front-of-house team. Whether it’s greeting customers, selling snacks, or ensuring cinema screens are spotless, you’ll play a vital role in delivering unforgettable cinema moments.
This is the perfect entry-level opportunity for someone looking to gain valuable customer service experience in a fun, fast-paced, and supportive environment.
What Will You Be Doing?
-
Welcome and assist customers throughout their visit, providing excellent service from entry to exit
-
Operate tills, sell tickets, scan bookings, and manage queues quickly and efficiently
-
Maintain clean, safe, and comfortable environments across all cinema areas (screens, retail, washrooms, etc.)
-
Promote food, beverage, and promotional combos to enhance the customer experience
-
Share information about current films, showtimes, VIP seating, and accessibility options
-
Stay updated on prices, offers, and booking options to help customers make the best choices
-
Report any safety concerns or suspicious behaviour in line with Vue’s values and policies
What Skills Do You Need?
-
A friendly, approachable, and helpful attitude
-
Team player mentality – ready to pitch in wherever needed
-
Willingness to learn and grow on the job
-
Basic comfort with tech (tills, scanners, booking systems)
-
Strong communication and problem-solving skills
-
A passion for film and the cinema industry
-
Professional appearance and pride in your uniform
Prior experience in hospitality, retail, or customer-facing roles is a plus—but not essential.
Benefits You’ll Enjoy:
-
Unlimited free cinema tickets for you, and a monthly allowance for friends & family
-
Discounts on food & drink at Vue cinemas
-
Wellbeing support including online GP access
-
Employee discount scheme with top brands and retailers
-
Generous holiday allowance
-
Career growth opportunities – many Vue managers started as customer assistants!
Life at Vue
We believe in delivering cinema magic through top-tier service, teamwork, and technology. You’ll be part of an inclusive and energetic team that thrives on collaboration, celebrates success, and puts customers at the heart of everything we do.
Equal Opportunities
Vue is an equal opportunities employer. We’re committed to building an inclusive environment that reflects the diversity of our teams and customers. We welcome applications from all backgrounds and are happy to discuss any adjustments you may need during the hiring process.
APPLY