Job description
Join Our Team at M&S!
Looking for a rewarding role in retail? Join M&S as a Customer Assistant – Clothing & Home in Ashton. We’re seeking enthusiastic individuals who prioritize customer service and take pride in showcasing our quality products. As the face of M&S, you’ll play a key role in delivering exceptional shopping experiences while supporting store operations.
Work Pattern:
Week 1:
- Sunday: 8:00 AM – 5:00 PM
- Wednesday: 1:00 PM – 8:00 PM
- Friday: 6:00 AM – 1:00 PM
Week 2:
- Sunday: 8:00 AM – 5:00 PM
- Wednesday: 1:00 PM – 8:00 PM
- Friday: 1:00 PM – 8:00 PM
Your Responsibilities:
- Provide outstanding service on the shop floor and at service points.
- Maintain a clean and well-stocked store environment.
- Drive sales by meeting daily targets, promoting offers, and maximizing selling opportunities.
- Engage with customers, understand their needs, and offer personalized recommendations.
- Develop expert knowledge of M&S products to assist customers effectively.
- Utilize digital tools and communication channels to enhance customer experiences.
What You’ll Bring:
- Passion for delivering high-quality customer service.
- Strong attention to detail and a commitment to excellence.
- Ability to receive and act on feedback to improve performance.
- Accountability in managing tasks and workload efficiently.
- Excellent communication and interpersonal skills.
- Adaptability to changing retail environments.
- A proactive and approachable attitude.
- Basic digital skills for modern retail tools.
Why Join M&S?
At M&S Ashton, Customer Assistants – Clothing & Home are an essential part of our team. We’re redefining retail, offering exciting career opportunities, and embracing digital innovation. Our goal is to create an inclusive environment where every colleague, customer, and supplier feels valued.
We are committed to diversity, inclusion, and equal opportunities, ensuring a fair recruitment process. If you require adjustments during the hiring process, let us know—we’re here to support you.
Ready to make an impact? Apply today and be part of our journey!
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